Salesforce Specialist

Job Title: Salesforce Specialist

Location: Manchester City Centre / Hybrid (Flexible working with 1-2 days in-office per week)

Company Overview:

Join a leading commercial brokerage that’s redefining industry standards through innovative solutions and exceptional client service. With a strong market presence and continued growth, our client offers a dynamic, collaborative, and supportive environment. You’ll be part of a forward-thinking team that values work-life balance, offering generous hybrid working arrangements and a comprehensive benefits package.

Role Overview:

We’re seeking a Salesforce Specialist to own, optimise, and advance our Salesforce platform, driving both day-to-day efficiencies and long-term strategic capabilities. You’ll work across business units to improve workflows, enhance data visibility, and support commercial goals through smart use of CRM tools.

Key Responsibilities:

• Act as the Salesforce platform owner, ensuring effective configuration, integration, and performance.
• Gather requirements from stakeholders to design and deliver scalable Salesforce solutions aligned with business goals.
• Manage user setup, permissions, roles, profiles, and data integrity.
• Create and maintain dashboards, reports, and automated workflows.
• Collaborate with commercial, operations, and marketing teams to streamline processes and improve CRM usability.
• Provide end-user training and support, including documentation and troubleshooting.
• Partner with third-party vendors or consultants when needed for major projects or upgrades.
• Stay up to date on Salesforce releases, functionality, and best practices.

Requirements:

• Proven experience in a Salesforce Admin or Specialist role (Sales Cloud or similar).
• Strong understanding of CRM best practices, data management, and process automation.
• Ability to translate business needs into technical requirements and solutions.
• Salesforce Administrator Certification (or equivalent) desirable.
• Excellent communication and stakeholder management skills.

What’s on Offer:

• Competitive salary
• Flexible hybrid working. Typically, 1-2 days per week in-office.
• Comprehensive benefits package including private healthcare, pension, wellness allowance, and more.
• Professional development support and training budget.
• Inclusive, supportive team culture in a business experiencing strong and sustainable growth.

Due to the high volume of applications that we receive, if you do not hear from us within 7 days unfortunately your applications has been unsuccessful.