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SBC Membership Co-ordinator

salary Salary :

£35,480 - 36,500 yearly

Job Description - SBC Membership Co-ordinator

SBC Membership Co-ordinator 

Salary: £35,480 - £36,500 per
annum, plus benefits 

Contract: Full-time, permanent

Location: 40 Queen Street,
London EC4R 1DD (Hybrid: 2 days in office (Tue & Wed), 3 days from home)

Reports to: Head of SBC Accreditation
and Membership

Role summary

The Chartered Association of Business Schools
(Chartered ABS) is seeking a highly organised and delivery-focused SBC
Membership Coordinator to join our Small Business Charter (SBC) team.

This is an excellent opportunity for an individual
with experience in operational coordination or programme activities who enjoys
managing multiple workstreams within a professional, purpose-led environment.
You will play a vital role in supporting the assessment and accreditation
lifecycle, ensuring a high-quality experience for our member business schools
and our pool of expert assessors.

Working under the direction of the Head of SBC
Accreditation and Membership, you will maintain accurate records, support the
transition to Salesforce, and contribute to the growth of both the SBC and the
CMBE (Chartered Management Consultant Educator) programme.

Key responsibilities:

We are looking for someone who will:


  • Coordinate accreditation
    cycles:
    Manage assigned stages of accreditations, including
    scheduling panels, tracking documentation, and ensuring milestone deadlines are
    met.

  • Administer the assessor pool:
    Manage day-to-day interactions with assessors, including contracting, training
    coordination, and processing payment claims.

  • Support membership &
    renewals:
    Act as a responsive point of contact for business schools,
    managing onboarding for new members and coordinating the membership renewal
    process.

  • Manage systems and data:
    Support the migration of data to Salesforce and maintain high standards of data
    integrity across CRM and SharePoint platforms.

  • Deliver operational reporting:
    Produce regular reports on the accreditation pipeline and membership activity
    to support strategic planning.

  • Provide CMBE support: Assist
    with the administration of the CMBE programme, including processing
    applications and supporting the Professional Standards Board.

  • Identify process improvements:
    Suggest and implement practical updates to templates, workflows, and member
    communications.

  • Please refer to the full job description for
    further detail on responsibilities. 

    We are looking for someone with: 


  • Previous experience coordinating multi-step
    operational processes, ideally within a membership or professional body
    environment.

  • Confidence using CRM systems (Salesforce
    experience is desirable) for record management and reporting.

  • Strong verbal and written communication skills
    with the ability to maintain professional relationships with external
    stakeholders.

  • Excellent planning and organisational skills, with
    the ability to manage competing deadlines across different workstreams.

  • A proactive approach to problem-solving and the
    ability to work effectively across teams (Finance, Events, and
    Marketing).

  • Experience in financial administration, such as
    purchase orders or invoicing coordination (desirable). 
  • What we offer: 


  • Competitive salary

  • Hybrid working (fixed days in the office: Tuesday
    and Wednesday)

  • 31 days annual leave plus bank holidays

  • Attractive employer non-contributory
    pension

  • Life assurance and Wellbeing support

  • Season ticket loans, cycle-to-work scheme, and eye
    care support

  • A collaborative, values-driven and supportive
    working environment 
  • How to apply: 

    We welcome applications to include a CV (up to 2
    pages) and a cover letter (up to 1 page) explaining how you meet the person
    specification, submitted by an email via the button below. 


  • Application deadline: 27 August
    2026.

  • Applicants must have the right to work in
    the UK.

  • Please note that this vacancy may close earlier
    than the advertised date if a high volume of applications is received. 

    The Chartered Association of Business Schools is an
    equal opportunities employer and is committed to creating an inclusive working
    environment. We welcome applications from all backgrounds and communities.
    Reasonable adjustments are available throughout the recruitment process if
    requested.

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