Scheduler

Here at Every Step Recruitment, Office Support, we are delighted to be supporting a growing company based in St Albans who are looking for a Scheduler to join their team.

This is a full-time, office-based role, 8.30am - 5:30pm Mon to Fri.

Your day-to-day responsibilities will include:

• Effective and efficient planning of Field based Engineers Scheduling work for field-based engineers.
• Ensuring engineer diaries are efficiently planned
• Arranging site access for engineers to ensure agreed response times are met.
• Maintaining service management system with correct, concise information.
• Day to day liaison with engineers reporting on scheduled progress.
• Deal with client and internal calls/emails and resolve queries efficiently.
• Reporting all customer complaints

Skills and attributes:

• Previous experience within a Scheduler position
• Excellent communication skills - both verbal and written
• Highly organised and excellent attention to detail
• Strong customer service skills
• Confident user of MS Word, Excel, Outlook

If you believe you have the skills and attributes to successfully undertake this Scheduler role, then we would certainly welcome your application!