Scheduler

We are working on behalf of a thriving business who are looking for Schedulers / Scheduling Assistants to be based in their smart Nottingham head office.
Schedulers will deal directly with my clients engineers and customers either by telephone, electronically or via a customer portal and to provide a best in class service.
Working for rapidly expanding business, Schedulers / Scheduling Assistants manage the handling of customer requests and process information.
As they are a thriving and growing business, they offer great opportunities to grow with the company as they scale up over the coming years.
If you are an experienced scheduler / scheduling assistant or work within customer service and administration and want to get into a scheduling role, then this could be the job for you!
Main Duties include:
Checking new incoming works to be scheduled, contacting customers and assigning engineers
Answer incoming calls and queries from clients
Ensuring all engineers have a full calendar for the following day and beyond
Liaise with engineers for ordering materials and assist in any issues or queries
Ensuring follow on works are scheduled in a timely manner
Filing and processing paperwork received from engineers and subcontractors
Raising purchase orders to suppliers and subcontractors.
What were looking for:
Experience in customer service or scheduling
Excellent listening skills and negotiations skills
Excellent communication skills, including a clear, confident speaking voice
Highly organized and able to prioritize a busy workload
Accuracy at record keeping. numeric, oral and written language applications
IT skills essential (Microsoft Outlook, Excel and Word)
My clients investment in their employees cultivates a culture based on commitment, encouraging a team environment where everyone is included, benefiting both employees and customers.
Salary £25,000 to £26,000 depending on experience.
If this Scheduler / Scheduling Assistant in Nottingham is of interest to you, or you know someone who might be a good fit

feel free to get in touch.

TPBN1_UKTJ