Scheduler/Administrator

The role is based in Wembley

Job Title: Administrator/Scheduler

An ideal candidate will have the ability to work well under pressure, be resilient, have strong communication skills, have a vibrant personality and be very organized.

Hours of work are 0900-1700 Monday to Friday with the flexibility to work from home a couple of days per week.

Role Overview:

We are looking for an organised and self-motivated scheduler with excellent customer/ Administrator to join our clients team. The ideal candidate will have at least 2 years' experience with some experience in social media or good understanding

You will be organising workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments.

Answers phones and emails, schedules and confirms appointments, and inputs customer data into company

Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries.

As an Administrator, you will be responsible for managing a range of office operations and providing support to senior management, while also contributing to the success of our marketing campaigns through data analysis and strategic insights. The role requires a strong focus on attention to detail, the ability to manage multiple tasks, and a proactive approach to problem-solving.

Key Responsibilities:

Scheduling and Administrative writing skills Professionalism, confidentiality, and organization Reporting skills Travel logistics Typing Verbal Communication Microsoft Office skills

1. Administrative Support:
2. Coordinate office activities and operations to ensure efficiency and compliance with company policies.
3. Organise travel arrangements, appointments, and manage calendars for senior management.
4. Handle phone calls, emails, letters, and other correspondence in a professional manner.
5. Assist with budgeting, bookkeeping, and create/update records and databases for personnel, financial, and other company data.
6. Track office supplies and reorder stock when necessary.
7. Prepare and submit timely reports and presentations as required.
8. Provide general administrative support to colleagues and management when needed.
9. Sales Support:
10. Assist with producing quotations and order entry.
11. Liaise with customers as necessary and provide customer support at all levels.
12. Manage accounts payable by distributing emails, processing invoices, and obtaining necessary approvals.

Monitor and improve social media marketing efforts across various channels

Key Skills & Experience:

1. Strong experience in Administration , specifically in the management of campaigns and data analysis.
2. Proficiency in using platforms such as Amazon Marketing Services, Wayfair, Shopify, Google Ads, and Social Media.
3. Excellent communication skills, both written and verbal.
4. Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint) and strong organisational skills.
5. At least 2 years of office experience, preferably in a customer-facing environment.
6. Strong analytical mindset with the ability to interpret data and generate actionable strategies.
7. Ability to manage multiple tasks, work independently, and meet deadlines.
8. A proactive, solution-focused approach to problem-solving.

1. Highly organised and detail-oriented.
2. Self-motivated with the ability to work independently and as part of a team.
3. Excellent interpersonal skills and a professional manner when interacting with colleagues and customers.
4. Ability to maintain confidentiality and handle sensitive information appropriately.

Desirable:

1. Familiarity with content management systems and SEO principles.
2. Experience in sales support and customer liaison.
3. Experience in managing office supplies and inventory.