Scheduler/Coordinator

Scheduler (1 tear fixed term Maternity Cover)

Full-time, Contract

Cardiff

Foxwood Recruitment are delighted to be working with a global and innovative leader in the manufacturing industry. With over 13,000 people employed globally, our Client operate over 100 manufacturing sites in over 70 countries across the world. Due to continued growth and acquisitions, they are looking to expand their team….

Overview of role

As part of a new division a superb opportunity has arisen for an experienced Scheduler/ Coordinator the role is to prepare and coordinate mobile engineering activities and visits enabling all visits are completed right first time

Main Duties

·Source tasks for the mobile engineers from the open orders in Navision, in date/priority order.

·Identify the skill set requirement for each task and allocated accordingly to a member of your engineering team.

·Compile an advance weekly schedule based on skill set and geographical location, making sure that the requirements of the Working Time Directive and statutory rest breaks are adhered to.

·Liaise with customers to seek approval for visits to proceed on proposed dates & agree working hours.

·Prepare and provide to the client RAMS & permits to work, in advance of all site visits.

·Co-ordinate plant and materials with internal colleagues and/or suppliers.

·Provide the Service Manager with a weekly revenue earner per engineer versus scheduled forecast report.

·Communicate details of the planned visits to the individual engineers in accordance with agreed advance notification processes to enable them to have a full understanding of what is required of them and relay to them any site/task specific information.

·Provide the Service Manager with weekly revenue forecast for your regional activities.

·Attend regular team review meetings and present details of successes and areas for improvement within the previous weeks engineering activities.

What do you need to apply?

·Previous mobile engineer scheduling experience.

·Good understanding of Microsoft Office or equivalent packages.

·A strong customer service focus, and the ability to build effective working relationships with colleagues and suppliers.

·Excellent attention to detail.

·Ability to work to deadlines and prioritise own workload.

·Good communication skills – written and verbal.

·Good problem solving skills.

·Experience of working in a fast paced, quality focused environment.