Scheduling Coordinator

• Based in Epsom
• Up to £30,000 (DOE)
• Monday - Friday, 9am - 5:30pm

We’re seeking a highly organised and proactive Scheduling Coordinator to join our client’s team in Epsom. In this role, you’ll manage the end-to-end coordination of customer orders, ensuring timely dispatch and high levels of customer satisfaction.

You’ll work closely with their warehouse, procurement team, and suppliers, and be the go-to contact for delivery drivers.

Job Description:

• Coordinate daily customer orders and ensure on-time, complete dispatch.
• Liaise with warehouse, procurement, and suppliers to align stock and prep.
• Schedule and book efficient daily delivery and installation routes (2-3 vehicles).
• Optimise delivery plans for maximum efficiency and customer service.
• Prepare delivery documentation and gather relevant access details from customers.
• Monitor staff availability and plan for adequate delivery coverage.
• Serve as the main point of contact for drivers, resolving issues promptly.
• Maintain accurate delivery logs to support overtime tracking.
• Contribute to continuous improvement in fulfilment and logistics processes.

Person Specification:

• Experience in logistics, dispatch coordination, or order fulfilment.
• Proven background in managing outbound deliveries and scheduling.
• Highly organised with strong attention to detail.
• Excellent communication and teamwork skills.
• Proficient in CRM and logistics/scheduling software.
• Comfortable with spreadsheets and general office tools.
• Familiarity with stock control systems (preferred).

Benefits:

• Onsite parking
• 20 days holiday + bank holidays
• Pension scheme

Ready to bring your logistics expertise to a dynamic, customer-focused team?
Apply today and take the next step in your scheduling career!

Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

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Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.