Role: ICT Technician
Academy: Outwood Academy Ripon
Start Date: ASAP
Salary (Actual Salary): £28,153 to £29,071 p.a
Working Patterm: 37 Hours Per Week, Monday to Friday , Full Time
Are you passionate about technology and dedicated to ensuring seamless digital operations across an academy? Do you thrive on managing support issues and maintaining complex systems to facilitate high-quality teaching and learning? This role is essential in providing high quality and professional ICT support to all staff and students within the Academy.
Welcome from the Principal:
Thank you for your interest in the vacancy at Outwood Academy Ripon.
We are proud that Outwood Academy Ripon is rated Good with Outstanding features by Ofsted. We are an 11-16 academy based in the cathedral city of Ripon, near the UNESCO World Heritage Site encompassing the magnificent Studley Royal Deer Park, including the well-preserved Cistercian Fountains Abbey. Our success is one of the most impressive in North Yorkshire, and we have been recognised for our consistently excellent outcomes in progress and attainment.
Judged as Good with Outstanding features by Ofsted in 2024, the inspection stated that “Pupils are supported by caring staff who know them well”, “Pupils know that learning is important and apply themselves diligently to their work” and noted that ”the relationships between staff and students are very strong and behaviour around the academy is of a high standard".
We aim to promote the highest standards of academic achievement through inspiring teaching and learning, with a curriculum designed to stretch and enrich our students’ experience. Our success speaks for itself as we are above the national average for the number of students achieving at a Grade 5 or above in English & Maths GCSEs, and we have won numerous awards as a school including the Carnegie Mental Health Silver Award, Anti-Bullying Alliance Bronze Award and being accredited with the prestigious IQM Centre of Excellence status, which highlights that inclusion at all levels is of paramount importance to us.
Put simply, we take pride in serving the local community, ensuring everyone has a right to learn.
To view the Support Staff recruitment booklet, click here, Click here
If you have any questions or would like to visit the school, please contact Vinutha Chandrashekar, HR Assistant - [email protected]
The technician provides professional first-line ICT support to staff and students, managing allocated workloads via the helpdesk system. Key duties involve assisting with the maintenance of all ICT rooms and equipment, and providing general technical support for the department.
Responsibilities include the commissioning, testing, maintenance, and repair of electronic and computer systems, associated peripherals, and AV equipment, ensuring compliance with health and safety legislation. They also assist in installing and configuring software under direction, updating inventories, and evaluating new and existing software.
Candidates should possess experience working in an IT support role. Practical experience with Active Directory and user account management is required, along with a good understanding of current software operating systems. Knowledge of network protocols and VLANs, and exposure to automated OS and software deployment techniques are essential.
Desirable experience includes anti-virus solutions, connecting mobile devices to centralized services, or working in a school environment. Essential skills include effective communication, respecting confidentiality/security, and demonstrating excellent time management. Candidates must be willing and able to enhance their qualifications.
Outwood Ab
EMPLOYEE BENEFITS - WHAT DO WE OFFER AS AN EMPLOYER? Outwood Grange Academies Trust supports colleagues by funding an extensive range of accredited training courses and apprenticeship opportunities up to Masters level. We also offer: Your starting salary with annual increments plus inflation linked...
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