As a Scrum Master, your responsibilities will fall into three focus areas: supporting the team, supporting the Product Owner, and supporting the organisation. 

Supporting the team 

You will act as a servant leader, who ensures the team they are supporting follow Agile principles and Scrum practices effectively. You will support the change in mindset that is required in going from project and siloed ways of working to a product and collaborative way of working.  

Supporting the PO 

You will work closely with business managers to support them in defining their product vision, helping the business product owner in building out their backlog of customer-focused outcomes, and prioritisation of their delivery. You will help them to ensure these visions and requirements are clear and understood by the team.  

Supporting the organisation 

This is a dynamic role that will offer exposure to strategic initiatives and to supporting the product teams to align to these. It is also an opportunity to support the conception and creation of a unique scaled agile approach, as the full product landscape is built out. Ultimately, we aim to form a high-performing, collaborative environment, where everyone can thrive, and your role will be intrinsic in this.  

• Facilitation Skills - Running daily standups, sprint planning, retrospectives, and backlog refinement sessions


• Communication & Collaboration - Acting as a bridge between Product Owner, Developers, and stakeholders


• Coaching & Mentoring - Helping the team understand and adopt Agile principles, Guiding the Product Owner on backlog practices, Coaching individuals toward continuous improvement


• Conflict Resolution - Encouraging problem-solving rather than blame


• Servant Leadership - Leading by supporting rather than commanding; Removing obstacles and empowering the team; Putting the needs of the team first


• Knowledge of Agile & Scrum - Deep understanding of Scrum roles, events, artifacts; Knowledge of Agile frameworks and methods; Understanding of empirical process control (transparency, inspection, adaptation)


• Coaching in Continuous Improvement - Running effective retrospectives; Helping the team measure and improve velocity, quality, and delivery practices 

Preferred Qualifications 

• Scrum master certification


• Experience in a DevOps environment with CI/CD approach.


• Familiarity with Kanban, Scaled Agile, Jira, Confluence, Miro.