Scrum Master

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Overview of role

The King’s Service Centre Infrastructure, Platforms and Security teams procure, build and manage the IT systems which power King’s College London. The role of the Scrum Master is to facilitate and support the day-to-day running of teams implementing; Projects, Service Improvements and Operational Change.

The is an entry level role. Where we are ideally looking for someone with a keen interest in Agility, an understanding of its benefits, has undertaken some self-study or experienced working in an agile way and is now looking to take on a team and put it into action. They will help with the delivery of a range of business projects and continued operation of King’s College.

The successful candidate will need to build relationships across a wide stakeholder community and business partners, to ensure work is delivered to budget and within timescales, driving innovation in line with the University’s requirements.

Accountabilities

Ensure that Scrum teams are working effectively towards business objectives being delivered with high quality standards.
Confidently facilitate Scrum rituals & workshops enabling teams to deliver value.
Coach teams on Agile/Scrum principles and values.
Act as a servant leader to several teams, leading by example.
Motivate teams to succeed, be self-managing and cross functional
Help the team to identify and remove impediments.
Protect teams from internal and external influencers.
Assist in preventing & resolving conflict across teams.
Assist with Project administration and training (Azure DevOps).
Effective product backlog management with Product owner where appropriate.
Ensure that the most valuable metrics are captured, accurate, and visible.
Assist management in shaping the Organisations Agile journey.

Key skills and experience required
(E) – Essential
(D) – Desirable

Educated to degree level and/or equivalent qualification and experience. (D)
Certified Agile Scrum Master. (D)
ITIL Foundation qualifications. (D)
Enthusiastic Agile practitioner (E)
Excellent leadership skills (E)
Excellent presentation skills and the ability to communicate and facilitate confidently. (E)
Exceptional people management skills, with a particular emphasis on interpersonal and negotiating skills. (E)
Significant experience in development projects. (D)
Experience working on Infrastructure, Platforms or Cyber Security Projects. (D)
Significant experience of managing / leading, inspiring, engaging and motivating a team and colleagues to achieve excellent results. (D)
Excellent conversational, relationship and interpersonal skills. (E)
Ability to clearly articulate ideas to both technical and non-technical audiences. (E)
Innovative and proactive approach to solutions and work. (E)
Excellent written and oral communication skills. (E)
Ability to identify and manage priorities. (E)
Willingness to update professional knowledge and a commitment to continuous improvement. (E)
Flexibility to travel to London campus for training and meetings as required. (E)

Equality, diversity and inclusion

We are an inclusive and welcoming employer that encourages a wide range of applicants. We embrace diversity and want everyone to be able to bring their whole selves to work and succeed.

This is in line with KCL.

Flexible Working Requests

For all our roles we are open to discussing the possibility of part time work, reduced hours, hybrid working and flexible start and finish times. Unfortunately, we cannot promise to agree to your original request, but we do promise not to judge you for asking and to consider the possibility.

Employee Benefits

Hybrid Working - Minimum of 5 days per month in the office
10% Performance related bonus
30 days holiday and a maximum of 8 public holidays (pro-rata) this includes 2 Wellbeing days per year.
Sick pay
4 Discretionary Christmas Closure Days
Contributory pension scheme
Income protection scheme
Life Assurance cover
Service time - 3 Volunteer days per year
Free onsite parking & Bike racks
Annual leave purchase scheme - up to a maximum of 10 days (subject to national minimum wage requirements)
BHN Extra Discounts
CycleScheme
TechScheme
Opportunities for formal training and professional certification
Free access to Linkedin Learning
Free access to Future Learn short courses
Potential for internal promotion and advancement