SDR Manager

SDR Manager

As we continue to grow our sales function, we are looking for a dynamic SDR Manager to lead a team of 5 Sales Development Representatives. Reporting directly to the Chief Sales Officer, this is a new role in a new team and will be key to the ongoing success of our Sheffield Business Development team. If you are passionate about driving revenue growth, building, and leading a successful team we would love to hear from you!

This is a full-time, permanent role. The first six months will be fully office based with the  potential for hybrid working (1 - 2 days per week) beyond that, dependant on the needs of the business. 

About Harper James

Harper James is a growing and ambitious commercial law firm like no other. Forget any misconceptions you may have about the legal industry, we're not stuffy or inhibited by traditions.

Founded in 2014, our purpose is as strong now as it was then - to enable growth-oriented businesses to succeed through delivering top-quality and accessible legal services by acting as partners in our clients’ journeys while our people enjoy a true work-life balance.

Harper James continues to grow at c40%+ year on year. This year, more than 150 people will support 4000+ businesses and we expect to double our turnover over the next two years.

Key Responsibilities

Team Leadership & Management

• Hire, onboard, train, and manage SDRs.


• Set clear performance expectations and KPIs (e.g. meetings booked, calls/emails sent, conversion rates).


• Conduct regular 1:1s, team meetings, and performance reviews.


• Foster a high-performance, collaborative sales culture.

Sales Strategy & Process Development

• Support in the design and refine lead generation strategies and outreach sequences.


• Collaborate with marketing and sales teams to align targeting and messaging.


• Implement best practices for lead qualification and handover to Inbound BD team.

Performance Monitoring & Reporting

• Track SDR metrics and pipeline contribution using CRM and sales tools.


• Report on team activity, conversion rates, and booked meetings.


• Use data to identify areas for improvement and guide coaching.

Coaching & Development

• Provide real-time feedback, call coaching, and skills development.


• Run regular role-plays and shadowing sessions.


• Create growth plans to support career development into full-cycle sales roles.

Cross-Functional Collaboration

• Work with marketing to ensure high-quality leads and campaign alignment.


• Partner with Inbound Sales Leaders to optimise lead-to-revenue process.


• Liaise with Inbound Sales Leaders to improve tooling and workflows.

Technology & Tools

• Manage and optimise the use of sales tech.


• Ensure SDRs maintain accurate and up-to-date CRM hygiene.


• Evaluate and implement new tools to improve prospecting efficiency.

What we are looking for

• Proven experience as a team manager.


• Experience in outbound sales generation, ideally within professional services.


• Strong communication skills.


• A proactive and results-driven approach to client engagement.

We need a tech-savvy self-starter who thrive in a fast-paced, modern work environment. We leverage cutting-edge technology to streamline our office processes and maximize productivity.

You’ll excel as part of the HJ team if you:

• Are ready to adapt to new systems and technologies with enthusiasm.


• Are excited about adopting and using AI tools to boost efficiency and productivity.


• Have a solid working knowledge of Microsoft 365 products (eg. Word, Excel, PowerPoint, Outlook)

The bottom line

• £40,000 - £49,000 DOE plus commission.


• 33 days holiday, including public holidays.


• Option to buy up to 5 additional holiday days a year.


• Private Healthcare.


• Company pension.


• Death in service benefit.


• Access to our electric car scheme.


• An opportunity to play an important part in the next phase of growth for a law firm leading innovation within legal services.


• An environment with no politics, no bureaucracy, working with a passionate, supportive and dedicated team who all play a fundamental part in the success and continued growth of the business.

NO AGENCIES PLEASE