Secretarial Team Leader

Company : Douglas Scott Legal Recruitment

Job Description - Secretarial Team Leader

Secretarial Team Leader
Location: Cheshire East / Hybrid
Salary: Competitive + Excellent Benefits
Contract: Permanent, Full-Time

Are you an organised, people-focused professional with a talent for leading and developing high-performing teams? We’re looking for a Secretarial Team Leader to join our leading Top 200 client.
In this key role, you will oversee the delivery of high-quality secretarial support across one or more teams, ensuring service standards are consistently met and continuously improved. You'll line manage secretarial staff, support fee earners, and play a vital role in maintaining an efficient and professional working environment.

Key Responsibilities:

Deliver comprehensive and proactive secretarial support to assigned fee earners
Act as a key communication point between secretarial staff, Department Manager, and Secretary Co-ordinator
Monitor and enhance secretarial processes and working practices
Manage sickness absence and performance in line with company policies
Ensure appropriate support levels by monitoring workflow and managing holiday cover
Lead recruitment for new secretarial staff as required
Conduct formal reviews, setting SMART objectives aligned with team and firm priorities
Identify and coordinate individual and group training needs
Collaborate with Secretarial Co-ordinators and CMT Managers on wider departmental projects and initiatives
Work closely with the Department Manager to proactively address issues
Deputise for the Secretary Co-ordinator when needed
Perform other reasonable duties as required

About You:

Previous experience as a Secretarial Team Leader in Legal is essential
A confident and professional approach when interacting with colleagues at all levels
Strong communication skills, with the ability to provide feedback and navigate challenging conversations
A positive, supportive attitude toward team wellbeing and development
Reliability and a conscientious work ethic, modelling high standards for others
A commitment to delivering excellent client care
A collaborative mindset, with a focus on building strong interdepartmental relationships

This is an excellent opportunity for a Secretarial Team Leader - please apply within or send your CV to

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Secretarial Team Leader

Job Description - Secretarial Team Leader

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