Secure Communications Service Manager

Our client has an opportunity for a Secure Communications Service Manager to join them on a contract basis for 12 months with possible extension.

Role: Secure Communications Service Manager
Location: Stevenage - 4 days as a minimum on site per week
Hourly Rate: £48.84 via Umbrella, inside Ir35
Clearance: DV Clearance required prior to starting

What you'll be doing:

Lead and manage incident management within the environment
Lead and manage continuous service improvement activities within the environment
Ensure service levels are achieved or exceeded at all times by often, providing escorting of DEX and DEX suppliers
Lead and manage request management within the environment
Lead and manage change management activities within the environment
Customer engagement and communications with the business area and users to support DEX position and reputation as an enabler of the environment
Ensuring service availability levels of the environment and services within the environment are achieved meeting the customer need
Governance of the SyOps process within the environment ensuring policies are being met by DEX and DEX suppliers
Act as a point of contact for all service related issues to the business unit and users and assist with queries, questions and escalations
Lead and manage software and hardware lifecycle management including upgrades and refreshes, capacity and performance management
Governance of vulnerability management and patching schedules within the environment
Requirements:

DV Clearance
Broad knowledge of VDI Environment/Technology and Windows OSIf you are interested in applying for this position and you meet the requirements, please apply!

Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants.

"Follow @LineUpAviation on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the #LineUpAviation tag at anytime! Thank you for your follow
Only candidates based in UK and eligible to work in UK are allowed