Security and Contract Services Manager

Closing Date

Job Title: Security and Contract Services Manager

Location: Durrington, travel across the patch

Contract Type: Perm, Full Time

Hours: 37 - Will be part of on call rota

Salary: To be discussed at screening stage.

About the role

Are you an experienced security professional who knows how to get the best from suppliers, optimise service delivery, and ensure critical infrastructure remains protected? Southern Water is looking for a Security Services & Contract Manager to lead and enhance our security services across the region.

This is a high‑impact role supporting the safety of our people, assets, and operational sites. You’ll be the key link between our Security team, Commercial, Operations and our security service providers—driving performance, compliance and continuous improvement in a regulated environment.

What you will be responsible for:

• Lead the delivery and ongoing improvement of all security services, with a major focus on manned guarding.
• Manage and develop a small in‑house team (2 FTE) delivering corporate security and admin support.
• Oversee 3rd‑party contracts—including guarding, temporary security solutions, and electronic systems maintenance—ensuring they meet service levels, KPIs and legislative requirements.
• Work closely with suppliers to audit service delivery, resolve compliance issues and strengthen supply chain resilience.
• Develop, maintain and embed security service policies, standards and best practice.
• Partner with our Alarm Monitoring Centre and wider security team to build an integrated and compliant suite of security services.
• Lead service reviews, analyse performance data and drive continuous improvement.
• Manage budgets, billing processes, and operational communications across the business.
• Support the development of new security contracts and frameworks.

What you’ll bring to the role:

• 5+ years’ experience in a similar operational security role.
• Proven experience managing manned guarding services and security suppliers in a regulated or complex environment.
• Strong understanding of security legislation, industry standards and compliance requirements—ideally including water sector guidance.
• Experience auditing service delivery and driving contract performance improvements.
• Ability to lead through change, influence stakeholders and communicate effectively at all levels.
• A detailed understanding of security supply chain risks and resilience.
• Experience contributing to framework tenders and new service developments.
• Ability to work independently, manage competing priorities and deliver at scale across a wide geographic region.
• Full UK driving licence and access to a vehicle.
• Eligibility to hold National Security Vetting (SC level).

Please note internally you will be known as Security Services Manager

Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.

You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation

Growth-Oriented

"We understand that great talent comes in many forms. If this role excites you and you share our commitment to delivering sustainable solutions for our communities, please apply—even if your experience doesn’t perfectly match every requirement. We’ll support your growth and development."

#LI-Hybrid #LI-HM2