Security Officer

Job Role: Security Officer

Working Hours: 4 on 4 off shift pattern (average 42 hours per week) - various hours.

Pay: £13.46 per hour

Location: Southampton,
Hampshire

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services,
for an experienced Security Officer to join our established security team based
at The Marlands Shopping Centre in Southampton.

The successful candidate must have a valid SIA Licence as a
minimum, with CCTV preferred but not essential as training will be
provided.  You will be required to
provide a high level of customer service to visitors in the centre, complete
patrols and remain vigilant at all times.

Duties include:

• Protecting the client’s property, people and/or
  assets by providing security services in direct accordance with the sites
  published Assignment Instructions (AI’s) and site-specific procedures
  
• Preventing losses and damage by reporting
  irregularities; informing offenders of policy and procedures
  
• Preventing and escalating incidents in a timely,
  accurate and appropriate manner to the Control Room/ Shift Manager/Operations
  Manager/Emergency Services as appropriate for serious incidents
  
• Operating and monitoring site CCTV equipment
  
• Completing reports by recording observations,
  information, occurrences, and surveillance activities
  
• Maintaining organisation's stability and
  reputation by complying with legal requirements
  
• Contributing to team effort by accomplishing
  related results as needed
  
• Acting as a first line support to customers and
  visitors to site, providing a professional and friendly service
  
• Understanding the needs of our customer, respond
  accordingly to customer queries and requests and take appropriate action
  
• Maintaining professional conduct at all times.
  

Requirements

• Full 5-year employment checkable history
  
• Valid frontline SIA licences DS or SG
  
• Customer Service experience and confidence to handle
  conflict in a correct manner
  
• Flexible to meet the job requirements
  
• Excellent communication skills both written and verbal
  
• Smart appearance and be well-groomed
  
• Reliable and punctual
  
• High level of enthusiasm and passion
  
• Ability to work in a fast-moving environment
  

Benefits

• Access to a range
  of nationally recognised courses to help further your career, via the Anchor
  Academy
  
• Access to SIA and First Aid training at discounted rates, with financial
  support available
  
• Auto Enrolment Pension (if earnings reach the minimum requirement for
  auto-enrolment)
  
• Wagestream - access to pay as you earn it
  
• Cycle to Work Scheme Available
  
• Full uniform provided
  
• Free
  Employee Assistance Programme 24/7 including access to counselling
  
• Hospital
  Saturday Fund
  
• Reward and Recognition awards
  

What’s Next?

If you would like to be considered for
this position, APPLY NOW and we will be in touch.

Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer

Within commuting distance of: Portsmouth, Southampton, Fareham, Gosport, Havant, Waterlooville, Eastleigh, Hedge End, Chichester, Petersfield, Winchester, Andover, and Basingstoke.