Security Officer

Job Role: Security Officer

Working Hours: 12:00 -00:00, 4 on 4 off - average 42 hours per week

Pay: £12.80 per hour

Location: Trafford Palazzo M17 8AS

Reporting to: Contract Manager

Overview

An exciting opportunity
has arisen at Anchor Group Services, for an
experienced Security Officer to join our established security
team based at Trafford Palazzo.

As a Security Officer, you
will be responsible for conducting regular patrols
throughout the shopping centre, monitoring activity to
ensure a safe and secure environment for all visitors and
staff. You will respond promptly to incidents, liaise
professionally with members of the public and site management,
and maintain accurate records in line with operational
procedures. A strong presence, attention to detail, and
commitment to upholding site security standards are
essential.

The successful candidate must
have a valid SIA Licence as a minimum and previous
security experience is essential. Candidates should also
demonstrate flexibility with working hours and possess the
ability to work effectively both independently and as part of a
team.

Duties
include:

• Protecting the
  client’s property, people and/or assets by providing
  security services in direct accordance with the sites
  published Assignment Instructions (AI’s) and site -specific
  procedures
  
• Preventing losses
  and damage by reporting irregularities; informing offenders
  of policy and procedures
  
• Preventing and
  escalating incidents in a timely, accurate and appropriate
  manner to the Control Room/ Shift Manager/Operations
  Manager/Emergency Services as appropriate for serious
  incidents
  
• Operating and
  monitoring site CCTV equipment
  
• Completing
  reports by recording observations, information, occurrences,
  and surveillance activities
  
• Maintaining
  organisation's stability and reputation by complying with
  legal requirements
  
• Contributing to
  team effort by accomplishing related results as
  needed
  
• Acting as a first
  line support to customers and visitors on site, providing a
  professional and friendly service
  
• Understanding
  the needs of our customer, respond accordingly
  to customer queries and requests and take
  appropriate action
  
• Maintaining
  professional conduct at all times
  

• Full
  5 -year employment checkable history
  
• Valid
  frontline SIA licence DS or SG
  
• Customer
  Service experience and confidence to handle conflict in a correct
  manner
  
• Flexible
  to meet the job requirements
  
• Excellent
  communication skills both written and verbal
  
• Smart
  appearance and be well -groomed
  
• Reliable
  and punctual
  
• High
  level of enthusiasm and passion
  
• Ability
  to work in a fast -moving environment
  

• Access
  to a range of nationally recognised courses to help further
  your career, via the Anchor Academy
  
• Access
  to SIA and First Aid training at discounted rates, with
  financial support available
  
• Auto
  Enrolment Pension (if earnings reach the minimum requirement
  for auto -enrolment)
  
• Stream  - access to pay as you earn it
  
• Cycle
  to Work Scheme Available
  
• Full
  uniform provided
  
• Free
  Employee Assistance Programme 24/7 including access to counselling
  
• Hospital
  Saturday Fund
  
• Reward
  and Recognition awards