Purpose of the Role To assist with the smooth running of the site and to assist with all emergency situations when they occur. This includes providing visible security cover to the site, handling enquiries and customer concerns, monitoring CCTV (training will be provided) and
controlling contractors and deliveries to the site Key Responsibilities To work the hours and shifts in accordance with conditions of employment. To undertake regular patrols of the site as instructed by the Centre Manager To carry out duties in accordance with instructions issued by Centre Manager. To comply fully with the Health & Safety Policy for the site. To comply with their individual responsibilities to ensure that the requirements of the Regulatory Reform (Fire Safety) Order are complied with, in line with company policy and site procedures. To ensure that the Rules & Regulations of the site are complied with at all times. Ensure that all incidents are recorded in the Incident Log. Ensure that contractors arriving on site adhere fully to requirements for contractor management and site H&S, in line with the company policy and site procedures. Ensure that the site is a safe and pleasant environment. To assist with enquiries from the public both in person and on the telephone. To obtain meter readings Occasional requirement to litter pick the site when caretaker on holiday Minor maintenance tasks may be required ie. tightening a screw, changing a light bulb To be aware of and abide by all rules, terms and conditions of the company. Skills, Knowledge and Experience Candidates will be required to demonstrate the following: Essential ? Experience in the provision of security services in a busy environment visited by members of the public. ? In order to comply with the Security Industry Act 2001, officers must hold a valid SIA Security Licence and where necessary a Public Space Surveillance Licence. ? Ability to demonstrate good levels of customer service at all times. ? Ability to work on own initiative and deal with demanding situations. ? Honest and reliable work ethic. ? Willingness to partake in on-site training for emergency procedures. ? Excellent organisational, interpersonal and communication skills. ? Willingness to adopt a flexible approach to work patterns and work weekends/evenings as and when required. ? Willingness to undertake additional training and career development. ? Well presented. ? Accurate record keeping with good attention to detail. ? Willing to work as part of team Desirable ? Basic IT knowledge. ? Basic knowledge of Health and Safety. Working hours:12 hours shifts (Day and Night Shifts available, some weekend and bank holiday work will be required) Salary: £12.25ph #LI-DNI Please see our Benefits Booklet for more information.
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