Security Operations Centre (SOC) Operator

We’re Hiring: Security Operations Centre (SOC) Operator

Waterlooville

£29,374.80 per annum

⏰ 42 hours per week

(4 days on, 4 off, 4 nights on, 4 off)

✅ Overtime paid up to double time

See a Different World

Join Securitas as a SOC Operator and play a key role in protecting people, property and businesses.

We're looking for a confident, customer-focused team player who thrives in a fast-paced environment and enjoys making a real difference.

Our SOC Operator role is an exciting opportunity to work at the heart of our Security Operations Centre. It’s more than just a job and offers variety, responsibility, and the opportunity to make a genuine difference every day.

Your responsibilities will include:

• Dispatching emergency and security services when required
• Responding effectively to changing priorities and incidents
• Monitoring CCTV systems and alarm activations
• Managing mobile alarm callouts and coordinating responses
• Conducting welfare checks for officers and lone workers
• Monitoring gas detection and safety systems
• Prioritising critical alarms, including fire and lone worker activations
• Communicating with customers, colleagues, contractors and emergency services
• Escalating issues appropriately and ensuring timely resolution
• Handling sensitive and confidential information with professionalism and integrity

Please note - The responsibilities listed here aren’t the full picture - but they give you a good sense of the role.

What We're Looking For

• The right to work in the UK with a 5-year checkable history
• Strong customer service skills and a genuine passion for helping others
• Excellent written and verbal communication skills in English – able to communicate with people from a wide range of backgrounds and at all levels
• The ability to remain calm and make decisions under pressure
• High levels of integrity and professionalism when handling sensitive information
• A flexible approach to working days, nights, weekends and public holidays
• Strong organisational skills and attention to detail
• A punctual, reliable and trustworthy approach to work

More Than a Job

At Securitas, your contribution is valued, your development is supported, and your future matters. If you can bring enthusiasm, professionalism, and a commitment to excellent service we want to hear from you.

✨Apply today and build your career with a global leader in security services ✨

It’s great to see you’re considering a career with Securitas UK! You're one step closer to joining a global team of 336,000+ colleagues who help make the world a safer place each and every day.

Here, we live by our values of Integrity, Vigilance and Helpfulness, which help guide how we operate and how our people experience work, each and every day! We have a promise too:

• Opportunity – We see potential in every person and situation
• People – We open our eyes to all that’s good
• Purpose – We make your world a safer place

So what you can expect 

Our Talent Team reviews every application carefully. We know applying can feel daunting, but we’re here to support you—just email us if you need help. No matter the outcomes, you will always receive communication from us.

See an inclusive world

Inclusion isn’t a tick-box for us – it’s how we work. We know our strength comes from different perspectives, in every role and every team. We’re proud to be a Level 2 Disability Confident employer. If you tell us you have a disability when you apply, and you meet the minimum requirements for the role, our Talent Team will guarantee you an interview.

Through our Employee Networks, the Race at Work Charter, the Armed Forces Covenant and more, our people drive real change. We celebrate diversity all year round with moments like BSL Week, International Women’s Day, PRIDE and Black History Month – because seeing an inclusive world starts with how we show up every day.

See a rewarding world

We understand the importance of reward and recognition when it comes to our peoples work. From day one you're able to:

• Save More: Exclusive employee big brand discounts through STRIVE, Cycle to Work savings, Specsavers offers and free mortgage advice.
• Look After Your Health: Healthcare cash plans, dental cover plans, 24/7 GP access, mental wellbeing support and online dental advice.
• Plan for Your Future: Pension scheme, Payroll ISA and financial wellbeing resources to help you achieve your goals.
• Peace of Mind: Life assurance and support for you and your family when it matters most.

Take the next step your career journey 

Join a team that values you start your career with Securitas UK today.

Click ‘I’m Interested’ to see a different world.