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Security Supervisor

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Job Description - Security Supervisor

Job
Role:
 Security Supervisor 

Working Hours: 4 on 4 off shift pattern, 12 -hour shifts - average 42 hours per week

Pay: £13.50 per hour

Location: Trafford
Palazzo, M17 8AS

Reporting
to: 
Contract Manager

Overview

An exciting
opportunity has arisen at Anchor Group Services for an experienced Security
Supervisor to join our established security team at Trafford Palazzo.

The
successful candidate will play a key role in overseeing the day -to -day security
operations, ensuring a safe, secure, and welcoming environment for staff,
customers, visitors, and tenants. You will work closely with site management
and the client to ensure the highest standards of service delivery are
consistently met.

A valid SIA
Door Supervisor licence is essential for this role, and a CCTV licence is
highly desirable.

Duties
include:
  • Protect the client’s
    property, people, and assets in accordance with site Assignment
    Instructions (AIs) and procedures

  • Prevent loss and damage
    by identifying and reporting irregularities and enforcing site policies

  • Lead and coordinate
    emergency procedures, evacuations, and incident responses when required

  • Follow all escalation
    procedures with Anchor Group Services and Centre Management

  • Support Control Room
    and CCTV operations, ensuring GDPR compliance and accurate documentation

  • Oversee daily security
    operations, including effective control of keys and equipment

  • Ensure all health &
    safety inspections and patrols are completed in line with site compliance
    requirements

  • Report all incidents,
    accidents, damage, defects, and near misses promptly via verbal
    communication followed by detailed written reports

  • Maintain a safe,
    helpful, and secure environment at all times

  • Handle customer queries and complaints professionally,
    escalating to senior management when required



Requirements

  • A full 5 -year checkable
    employment history

  • A valid frontline SIA
    Door Supervisor licence

  • Strong customer service
    skills and the confidence to manage conflict appropriately

  • Flexibility to meet
    operational requirements

  • Excellent written and
    verbal communication skills

  • A smart, professional
    appearance

  • Reliability,
    punctuality, and a positive attitude

  • High levels of
    enthusiasm and the ability to work in a fast -paced environment



Benefits


  • Access
    to a range of nationally recognised courses to help further your
    career, via the Anchor Academy

  • Access
    to SIA Top -Up and First Aid training at discounted rates, with
    financial support available

  • Auto Enrolment Pension (if earnings
    reach the minimum requirement for auto -enrolment)

  • Stream - access to pay as you earn it
  • Cycle
    to Work Scheme Available

  • Full
    uniform provided

  • Free
    Employee Assistance Programme 24/7 including access to
    counselling

  • Hospital
    Saturday Fund

  • Reward
    and Recognition awards

What’s Next?

If you would like to be
considered for this position,
 APPLY NOW   and we will be in touch.

Other companies may
call this role: Security Team Manager, Security Team
Supervisor, SIA Supervisor, Site Supervisor, Contract
Supervisor, Team Leader

Within commuting
distance of: Altrincham, Sale, Stretford, Salford Urmston, Eccles, Monton, Worsley, Swinton, Walkden, Prestwich, Whitefield, Radcliffe, Bury, Bolton, Farnworth, Little Lever, Horwich, Leigh, Atherton, Tyldesley, Stockport, Cheadle, Gatley, Heald Green, Wilmslow, Hazel Grove, Bramhall, Marple, Hyde, Denton, Droylsden, Ashton -under -Lyne, Stalybridge, Mossley, Rochdale.



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