Security Supervisor

Job Role: Security Supervisor (Team Leader)

Working Hours: Average 42 hours per week, varied
schedule

Pay: Â£14.31 per hour

Location: Marlands Shopping Centre,
Southampton, SO14 7SJ

Reporting to: Contracts Manager

Overview

An exciting opportunity has arisen at Anchor Group Services
for an experienced Security Supervisor to join our established security team
based at The Marlands Shopping Centre in Southampton.

This is a leadership focused role, responsible for the day to day
supervision, management, and performance of the on -site security team. As
Security Supervisor, you will ensure all operations are delivered to a high
standard, maintaining compliance, professionalism, and a strong customer focused
approach at all times. You will also act as a key point of contact on -site,
upholding high standards of safety, security, and service delivery.

You will act as the primary on site leader and point of
escalation, supporting your team, driving performance, and ensuring a safe and
secure environment for all stakeholders.

The successful candidate will demonstrate strong leadership
and decision making abilities, along with excellent communication skills, and the
confidence to manage incidents and team performance effectively.

A valid SIA Door Supervisor licence is essential, and a CCTV
licence is highly desirable.

Duties include:

• Supervise and support the on -site security team, ensuring all
  staff perform their duties effectively and in line with site requirements
  
• Oversee all day -to -day security operations, ensuring effective
  service delivery, adherence to safety protocols, and accountability of keys and
  equipment at all times
  
• Ensure the protection of the client’s property, people, and
  assets by delivering security services in full accordance with Assignment
  Instructions (AI’s) and site -specific procedures
  
• Minimise loss and risk by identifying and reporting
  irregularities, and addressing breaches of policy in a professional and
  proactive manner
  
• Support and oversee Control Room and CCTV operations, ensuring
  all systems, records, and documentation are maintained in full compliance with
  GDPR requirements, liaising with senior management where required
  
• Take ownership of health and safety compliance by ensuring all
  inspections and patrols are completed, maintaining site standards and
  addressing any risks or hazards promptly
  
• Ensure accurate and timely reporting of all incidents,
  accidents, damage, and near misses, including immediate escalation to the
  client and completion of detailed investigation reports
  
• Ensure all defects, faults, and maintenance issues are
  promptly identified and reported 
  
• Promote a safe, secure, and welcoming environment for staff,
  customers, visitors, and tenants, leading by example and setting high standards
  of professionalism
  
• Handle customer queries and
  complaints efficiently and professionally, ensuring appropriate escalation if required and accurate reporting of all incidents
  

Requirements

Benefits