A

Security Supervisor

salary Salary :

£29,764.8 monthly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Security Supervisor

Job Role: Security Supervisor (Team Leader)

Working Hours: Average 42 hours per week, varied
schedule

Pay: Â£14.31 per hour

Location: Marlands Shopping Centre,
Southampton, SO14 7SJ

Reporting to: Contracts Manager

Overview

An exciting opportunity has arisen at Anchor Group Services
for an experienced Security Supervisor to join our established security team
based at The Marlands Shopping Centre in Southampton.

This is a leadership focused role, responsible for the day to day
supervision, management, and performance of the on -site security team. As
Security Supervisor, you will ensure all operations are delivered to a high
standard, maintaining compliance, professionalism, and a strong customer focused
approach at all times. You will also act as a key point of contact on -site,
upholding high standards of safety, security, and service delivery.

You will act as the primary on site leader and point of
escalation, supporting your team, driving performance, and ensuring a safe and
secure environment for all stakeholders.

The successful candidate will demonstrate strong leadership
and decision making abilities, along with excellent communication skills, and the
confidence to manage incidents and team performance effectively.

A valid SIA Door Supervisor licence is essential, and a CCTV
licence is highly desirable.

Duties include:

  • Supervise and support the on -site security team, ensuring all
    staff perform their duties effectively and in line with site requirements

  • Oversee all day -to -day security operations, ensuring effective
    service delivery, adherence to safety protocols, and accountability of keys and
    equipment at all times

  • Ensure the protection of the client’s property, people, and
    assets by delivering security services in full accordance with Assignment
    Instructions (AI’s) and site -specific procedures

  • Minimise loss and risk by identifying and reporting
    irregularities, and addressing breaches of policy in a professional and
    proactive manner

  • Support and oversee Control Room and CCTV operations, ensuring
    all systems, records, and documentation are maintained in full compliance with
    GDPR requirements, liaising with senior management where required

  • Take ownership of health and safety compliance by ensuring all
    inspections and patrols are completed, maintaining site standards and
    addressing any risks or hazards promptly

  • Ensure accurate and timely reporting of all incidents,
    accidents, damage, and near misses, including immediate escalation to the
    client and completion of detailed investigation reports

  • Ensure all defects, faults, and maintenance issues are
    promptly identified and reported 

  • Promote a safe, secure, and welcoming environment for staff,
    customers, visitors, and tenants, leading by example and setting high standards
    of professionalism

  • Handle customer queries and
    complaints efficiently and professionally, ensuring appropriate escalation if required and accurate reporting of all incidents



Requirements

  • Full 5 -year employment checkable history – ESSENTIAL
  • Valid frontline SIA licence (DS or SG) – ESSENTIAL
  • Valid CCTV licence - DESIREABLE
  • Customer Service experience and confidence to handle conflict
    in a correct manner

  • Flexible to meet the job requirements
  • Excellent communication skills both written and verbal
  • Smart appearance and be well -groomed
  • Reliable and punctual
  • High level of enthusiasm and passion
  • Ability to work in a
    fast -moving environment


Benefits

  • Access to a range of nationally recognised courses to help
    further your career, via the Anchor Academy

  • Access to SIA and First Aid training at discounted rates, with
    financial support available

  • Auto Enrolment Pension (if earnings reach the minimum
    requirement for auto -enrolment)

  • Stream - access to pay as you earn it
  • Cycle to Work Scheme Available
  • Full uniform provided
  • Free Employee Assistance Programme 24/7 including access to
    counselling

  • Hospital Saturday Fund
  • Reward and Recognition awards

What’s Next?

If you would like to be considered for this position, APPLY
NOW
and we will be in touch.

Other companies may call this role: Security Team Manager, Security
Team Supervisor, SIA Supervisor, Site Supervisor, Contract Supervisor, Team
Leader,
 Security Specialist, Security
Operative, Patrol Officer, Shopping Centre Security Officer, Security
Enforcement Officer, SIA Security Officer

Within commuting distance of: Portsmouth, Southampton,
Fareham, Gosport, Havant, Waterlooville, Eastleigh, Hedge End, Chichester,
Petersfield, Winchester, Andover, and Basingstoke


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