Security Supervisor

Job Role: Security Supervisor

Working Hours: Monday to Friday,
06:00-18:00 (60 hours per week)

Pay: £15.50 per hour

Location: GSF Wolverhampton - Gravelly
Way, Four Ashes,Wolverhampton, WV10 7GW

Reporting to: Contract Manager

Overview

An exciting opportunity has arisen at Anchor Group Services
for an experienced Security Supervisor to join our established security team at
GSF Wolverhampton.

This is a leadership-focused role within a busy warehouse and
logistics environment, responsible for the day-to-day supervision, management,
and performance of the on-site security team. As Security Supervisor, you will
ensure all operations are delivered to the highest standards of
professionalism, compliance, safety, and customer service.

The successful candidate will act as the primary on-site point
of contact for the client and security team, overseeing security operations,
supporting officer development, and ensuring the protection of people,
property, and assets across the site.

A valid frontline SIA licence is essential, and previous
supervisory experience within a security environment is highly desirable.

Duties Include:

• Supervise and support the on-site security team, ensuring all
  personnel perform their duties effectively and in accordance with site
  Assignment Instructions (AIs) and company procedures
  
• Act as the primary point of contact between the client, site
  management, and Anchor Group Services
  
• Monitor officer performance, attendance, compliance, patrol
  frequencies, and overall service delivery standards
  
• Conduct regular site patrols, access control checks, vehicle
  inspections, and security inspections across the premises
  
• Ensure the protection of the client's people, property,
  assets, and operations at all times
  
• Identify, investigate, and report security incidents,
  accidents, near misses, defects, and breaches of procedure
  
• Escalate all security and health & safety matters in
  accordance with company and client escalation procedures
  
• Lead and coordinate responses to emergencies, incidents,
  alarms, evacuations, and business continuity events
  
• Support investigations and complete detailed incident and
  compliance reports
  
• Conduct welfare meetings, performance reviews, and contribute
  to annual appraisal processes
  
• Identify training requirements and support the development and
  competency of security personnel
  
• Maintain accurate site records, logs, key management systems,
  and operational documentation
  
• Ensure compliance with all health & safety requirements,
  site procedures, and customer operational standards
  
• Work closely with the Contract Manager to drive continuous
  improvement and maintain excellent client relationships
  
• Support the Anchor Operations Centre (AOC) with staffing
  requirements and operational resilience when required
  
• Promote a safe, secure,
  professional, and welcoming environment for all employees, contractors, and
  visitors
  

• Full 5-year checkable employment history
  
• Valid frontline SIA Licence (Security Guarding or Door
  Supervisor)
  
• Previous supervisor or leadership experience within the security industry
  
• Strong leadership skills with the ability to motivate, coach,
  and manage a team
  
• Excellent written and verbal communication skills
  
• Competent IT skills, including the use of reporting systems
  and Microsoft Office
  
• Ability to investigate incidents and produce detailed written
  reports
  
• Good understanding of health & safety procedures and
  emergency response protocols
  
• Flexible, professional, and customer-focused approach
  
• Smart appearance and professional manner
  
• Reliable, punctual, and highly organised
  
• Experience managing KPIs,
  compliance audits, and performance standards