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Security Systems Field Engineer - CCTV, Alarms & Access Control

Job Description - Security Systems Field Engineer - CCTV, Alarms & Access Control

Field Service Engineer
Location: Chester and surrounding areas
Hours: 8:30 AM - 5:00 PM (Flexible)
Salary: £36,000 - £38,000 (DOE) + Vehicle

About the Role:

We are seeking an experienced Field Service Engineer to handle fault requests, perform planned preventative maintenance (PPM), and provide out-of-hours (OOH) support for high-end, large-scale integrated security systems.

Key Responsibilities:
  • Maintain and repair complex Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas
  • Manage and maintain functional and managed control rooms.
  • Provide excellent customer service while working to Service Level Agreements (SLAs)
  • Support and maintain Perimeter Detection Systems.
  • Execute planned preventative maintenance (PPM)
  • Update the helpdesk on job status and outcomes.
What We're Looking For:
  • Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems).
  • Strong customer service skills.
  • Knowledge of Access Control systems with Site Mustering (advantageous).
  • A valid driving license.
  • Flexibility with working hours when required.
  • Desirable experience with: PIDs, Galaxy Alarms, Cortech, CEM Access Control, Synergy, Video Matrix Systems, IP Systems, Networks, RAID Recording, and first-line repairs on gates & barriers.

Company vehicle provided!

Interested? Apply now and be part of a dynamic team!

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