Security Systems Service Engineer

Join our Smart Infrastructure division as a Security Systems Service Engineer. This is a fantastic role for an experienced service engineer who has the ability and proven track record of servicing and maintaining large integrated security systems.

This role is focused on maintaining systems on our customer sites within the Liverpool, Merseyside and Manchester areas, however travel to other areas may also be required at times.

You’ll make a difference by:

• To work closely with other team members on-site or remotely, to ensure staff can efficiently and effectively address client and company needs whilst stimulating their own development and motivation.
• Service security systems including CCTV, Access Control, and Intruder Alarm Systems in line with manufacturer and industry standards.
• Produce required paperwork both internally and externally for the customer.
• Be part of an out of hours call out rota to take care of fault calls.
• Assist small works & projects departments with the production of quotes and completion of works including surveys, installation & commissioning.
• Be subject to Vehicle, Equipment & Process Audits to ensure all Siemens processes are followed.
• To provide and collate data to generate site specific RAMS as required.
• Carry out your own PPE / safety equipment checks prior to use and ensure they are maintained in line with the company Health and Safety policy and processes,
• Completion to the required standard any chargeable works orders and to deal with any identified defects.

Your defining qualities:

• Proven industry experience in the servicing and maintenance of security systems including CCTV, Access Control and Intruder Systems is a prerequisite.
• You should be a technical Engineer with a proven record in fault finding.
• Strong organisational skills; able to priorities workloads, including the ability to multi-task effectively.
• Possessing a good level of commercial competence balanced with customer focus.
• A key part of the role will be the engagement with our customers and therefore we require experience of working directly with customers on their sites.
• Good interpersonal skills, verbal, written.
• You will need to have a full driving license and prepared to travel to all sites within the remit of the role which will involve some staying away from home.
• Service and Commissioning experience of Milestone would be a preference for the role.
• Experience in IP networking would be advantageous.

What can we offer?

• Performance-Based Bonus: Enjoy an annual bonus linked to the company's performance
• Flexible Working Hours: Achieve a healthy work-life balance with our flexible working arrangements
• Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%.
• Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days!

We value your unique identity and perspective and are fully committed to providing equal opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us! So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements.

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