Security Systems Technical Account Manager

Technical Account Manager – Integrated Security Systems (CCTV & Access Control)

Location: London

About the Role

V7 Recruitment is working in partnership with a growing security integrator to recruit an experienced Technical Account Manager to support a major client account in London.

This is a client-facing role focused on managing the delivery and ongoing support of integrated security solutions, including CCTV, access control, and wider electronic security systems. The position is primarily off the tools; however, candidates must have a strong technical background and be capable of stepping in to support engineering teams when required.

The successful candidate will act as the key link between the client, engineering teams, and senior stakeholders, ensuring projects and service delivery are completed to the highest standards.

What’s on Offer
Competitive salary
26 days annual leave
Company vehicle
Career progression within a growing and established security integrator
Long-term stability and exposure to high-profile projects
PensionKey Responsibilities
Manage and maintain relationships with a major London-based client
Act as the main point of contact for all operational and technical matters
Oversee the delivery and support of integrated security systems including CCTV, access control, and related technologies
Coordinate engineers, subcontractors, and project teams to ensure successful delivery
Attend client meetings, site surveys, progress reviews, and operational meetings
Provide technical support and guidance to engineers when required
Assist with fault escalation, system troubleshooting, and technical problem solving
Ensure projects and maintenance activities are delivered on time and within budget
Identify opportunities for service improvements and account growth
Produce reports, project updates, and performance reviews for stakeholders
Ensure compliance with industry standards, health & safety regulations, and company proceduresRequirements
Previous experience within the electronic security industry
Strong technical knowledge of integrated security systems including CCTV and access control
Ability to support technical teams and step in operationally when required
Excellent client-facing and communication skills
Strong organisational and problem-solving abilities
Experience managing key accounts or high-profile clients
Commercial awareness and ability to manage multiple priorities
Full UK driving licence preferredDesirable Experience
Knowledge of enterprise-level security systems and integrated solutions
Experience working in critical environments or large commercial sites
Understanding of SLAs, service delivery, and project coordination
Manufacturer certifications or industry qualifications advantageous

V7 Recruitment is an equal opportunities employer and does not discriminate on the grounds of age, disability, gender, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All applications will be considered solely on merit and suitability for the role.
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Only candidates based in UK and eligible to work in UK are allowed