Senior Account Executive

What will I be doing?

• Converting qualified leads generated by the Inside Sales and SDR teams, and taking them through demo and negotiating to successful closure.


• Drive detailed business plans for goal and quota attainment. Strategise and drive each deal to closure.


• Drive thorough discovery of customer's business priorities and challenges; offer relevant introduction to Zenoti's products targeted to their individual business needs and challenges


• Be a strategic business partner for new customers, offering insight into the customer's market, industry, business model and opportunities regarding Zenoti systems.


• Work with the Technical Sales Engineer to prepare for demos and technical discussions with prospective customers.


• Facilitate handoff of new customers to software implementation teams with detailed notes and specifications from customers. Work with the support and implementation teams to ensure a smooth transition from sales and to manage customer expectations throughout their tenure with Zenoti.


• Upsell additional Zenoti products and services to existing customers.


• Collaborate with Inside Sales team on strategy for increasing the sales pipeline. Continually identify opportunities to increase closure rate, improve implementation process handoff
  
  

What skills do I need?

• Experience in working with customers virtually. Some travel may be required.


• Experience working with small to mid-level sized companies


• Self-motivated and goal oriented. Desire to work in a competitive environment where one's growth potential is driven by one's abilities and attitude.


• Excellent communication and presentation skills, personality, and the ability to build relationships and trust with customers


• Organisational and time management skills


• Bachelor's Degree in Business or any relevant discipline desirable. 


• 3+ years of strong relevant experience in customer-facing technology sales or inside sales representative roles in SMB, Mid-market, or Enterprise client segments.


• Knowledge of sales processes and adhering to such established processes.


• Experience in or an understanding of the spa, salon, fitness, and/or beauty & wellness industry a BIG PLUS!