Senior Account Executive

Location: London office
Hybrid: Tuesday Wednesday and Thursday in office

About NewGen
Welcome to NewGen. We’re a global social creative and creator agency made up of over 100
talented people worldwide with offices in London, Manchester and New York. We partner with
leading brands to shape culture, tell stories that matter and harness the power of social-first
creative and creators to drive meaningful impact. As a fast-growing agency with a collaborative,
ambitious spirit, we bring together data, strategy, creativity and innovation to deliver work that
cuts through, connects and creates conversation.

Founded by our 30-under-30 co-founders, NewGen is an independent agency working with
some of the world’s biggest brands. Privately owned and built to challenge the big networks and
stale traditional agencies, we move fast, live social and believe fresh ideas can compete with
anyone. In fact, we know it’s the only way to deliver work that consumers care about.

Our work is trusted by some of the world’s biggest brands, including Pepsi, Samsung, Amazon,
SEGA and CashApp. Just as importantly, we’re the agency of choice for leading creators
shaping culture today — from KSI to Amelia Dimoldenberg to PewDiePie. When the people
driving conversations and influencing audiences trust us, it’s no surprise the world’s most
ambitious brands do too.

Our Non-Negotiables
Energy – Get involved, be heard, contribute. This isn’t the place for an easy ride — we want
people who bring energy and ideas
Quality – Quality comes first. If it doesn’t feel right, speak up. Everything we create should push
boundaries and break new ground
Collaboration – We win as a team. No egos, no judgement — just support, collaboration and
collective success
Creativity – We thrive on fresh thinking. New ideas and bold approaches keep us moving
forward
Partnership – Be a great partner to our clients. Everything we do should deliver on their
objectives and create a positive collaborative experience. This is paramount

The Role

We’re looking for a proactive and socially native Senior Account Executive with around 1–2
years agency experience who is ready to take the next step in their career.

You will support the day to day delivery of client accounts, helping ensure campaigns run
smoothly, projects stay organised and communication across teams remains clear and effective.
Working closely with Account Managers and Account Directors, you will help coordinate
campaigns, manage project administration and support client relationships. This role sits at the
heart of campaign delivery and is ideal for someone who is highly organised, culturally plugged
in and eager to develop their client management skills.

You will play an important role in ensuring that the work delivered by NewGen runs efficiently
and meets our standards.

Key Responsibilities

• Support Day-to-Day Client Management


• Support Account Managers in managing day-to-day client communication


• Help prepare client updates, status reports, presentations and meeting notes


• Ensure clear communication between clients and internal teams


• Build strong working relationships with both clients and internal teams

Campaign Coordination

• Support campaign delivery from brief through to completion


• Track timelines, deliverables and tasks across projects


• Coordinate with creative, influencer, strategy and production teams


• Ensure assets and deliverables are prepared correctly before being shared with clients

Project Organisation

• Maintain project trackers, timelines and documentation.


• Support budget tracking and scope management across workstreams.


• Help monitor campaign progress and flag risks early.


• Support reporting and performance tracking across campaigns


• Ensure internal systems and documentation remain accurate and up to date.

Team Support

• Support Account Managers and Account Directors across campaign planning and delivery


• Work closely with creative, influencer and strategy teams to support collaboration.


• Contribute to a positive, collaborative team culture


• Share ideas and observations from social platforms and creator culture

Social First x Brand Impact

• Strong understanding of social platforms and creator culture


• Awareness of internet trends, formats and creator ecosystems


• Curiosity around how ideas translate into engaging social content


• Interest in culturally relevant campaigns and how brands show up authentically online

We'd Love You To Have

• 1–2 years of experience in social creative or integrated agency roles


• Experience supporting campaigns across social platforms


• Strong organisational and time management skills


• Good understanding of social platforms and creator culture


• Confidence in communicating with internal teams and supporting client communication.


• Experience working in fast paced agency environments

Benefits

• 28 days holiday per year, including bank holidays and a NewGen reset policy that entitles an additional 10 holiday days off per year (post probation)


• Additional birthday day off


• Christmas closure period


• Ben Allowance - Subsidised bespoke benefits package giving you access to benefits you want (Childcare, enhanced pension, healthcare, gym, Netflix, Deliveroo, you name it, it's on there)


• Access to Aviva Healthcare for private medical insurance (post probation), which includes  free therapy and counselling sessions, along with a death in service benefit equivalent to 4x your annual salary


• Enhanced Maternity & Paternity policy and enhanced policies for same sex and non-binary couples


• Enhanced compassionate leave so you can genuinely take the time you need


• Flexible working hours - earlier start for an earlier finish or a later start for a later finish. We want you to work in a way that works best for you and your life


• AI Budget - £30 a month to spend on AI to support your role


• Company summer and winter social gatherings and away days


• Community days - we give you time off to go support a cause you believe in!


• Culture- Enjoy perks such as a fully stocked kitchen, happy hour, monthly vibes and team bonding activities, all alongside an incredible team of people!

NewGen is committed to building a diverse and inclusive workplace. We welcome applications from all qualified candidates regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.