Senior Account Handler - Alternative Risk Transfer

Key Responsibilities
* Stakeholder Liaison: Liaising with Account Executives, Brokers, and other stakeholders to assess requirements and broking strategy for any particular contract.
* Business Presentations: Prepare new/renewal business presentations and other information and materials for clients and markets.
* Managerial Support: Assisting Operations and Development Managers and Contract Specialists in duties as required.
* Dashboard Management: Overseeing the compilation and management of the Dashboard regarding all technical and servicing aspects of programs.
* Issue Resolution: Taking responsibility for and troubleshooting issues related to programs or overall business and helping find and implement solutions.
* Team Integration: Forming an integral part of the (Specialty) team and ensuring product and business area knowledge is current and continually updated.
* Relationship Management: Developing and maintaining effective relationships with all support functions, including Senior Management, Legal, Compliance, Processing, Claims,

Credit Control, Finance, Systems, and others, providing guidance as required.
* Contract Knowledge: Possessing excellent knowledge of contracts relating to the programs and how they apply to all intermediary servicing matters.
* Confidentiality: Always maintaining client and market confidentiality.
* Compliance Training: Undertaking and completing all FCA and compliance training as deemed appropriate by divisional management.
* Promotion: Actively promoting AGRL within and outside the firm at all opportunities.
* Procedural Reporting: Reporting procedural irregularities immediately and assisting in management as required.

Knowledge/Skills /Qualifications
* USA Property and Casualty Reinsurance: In-depth knowledge and experience of USA Property and Casualty Reinsurance.
* Program Knowledge: In-depth knowledge of all allocated programs.
* Reinsurance Market Experience: Proven experience of working in the reinsurance market.
* Market Practices: In-depth knowledge of market practices and procedures.
* Regulatory Understanding: Understanding of regulatory requirements in the territories concerned and related regulatory aspects.
* Microsoft Office Skills: Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
* Attention to Detail: Accuracy and attention to detail.
* Data Handling: Confident and efficient in dealing with large datasets.
* Teamwork: Strong team working ability.
* Workload Management: Ability to allocate and manage workload and meet deadlines.
* MS Teams: Skilled MS Teams user.
* Reinsurance Knowledge: Excellent knowledge of general reinsurance, its processes and procedures, and underlying legal principles.
* Regulatory Rules: Excellent knowledge and understanding of NAIC Model Intermediary Act and other regulatory rules and guidelines.
* Communication Skills: Excellent communication and interpersonal skills.
* IT Systems: Competently utilise Company IT systems.

Key Competencies
* Data Management: Accurate data and management of information.
* Communication Skills: Communicating and influencing skills.
* Information Handling: Recording and retrieval of information.
* Technical Focus: Strong technical focus.
* Decision Making: Effective decision making.
* Information Seeking: Proactive information seeking.
* Negotiation Skills: Negotiation and persuasion.
* Planning and Organising: Planning and organising skills.
* Relationship Building: Building and maintaining relationships with senior staff.
* People Management: People management and mentoring skills.
* Teamwork: Strong team working ability.