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Senior Account Manager

icon building Company : Owen Daniels
icon briefcase Job Type : Full Time

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Job Description - Senior Account Manager

Senior Account Manager
Aldershot, Hampshire
Competitive Salary + Benefits
Full-time, Mon - Thurs: 07:00 - 15:45 & Fri: 06:00 - 13:00 
Fully Site Based 

We are working with a leading precision engineering business that specialises in complex manufacturing solutions for the aerospace sector. Due to continued growth and strategic expansion, they are looking to appoint a Senior Account Manager to lead a team and drive key account performance.

This is a pivotal role for an experienced professional who thrives in a fast-paced, customer-focused environment and brings a proven track record in managing high-value client relationships, delivering commercial results, and leading account teams.

Senior Account Manager
Job Description

Key Account Management
  • Build and maintain strong relationships with major clients.
  • Oversee the full customer lifecycle, from quoting and invoicing to delivery and aftersales.
  • Ensure compliance with aerospace standards and internal procedures.
Team Leadership
  • Lead and develop a team of Account Managers, setting clear KPIs and providing coaching.
  • Foster a collaborative, results-driven, and safety-conscious team culture.
Client Strategy & Satisfaction
  • Act as the primary point of contact for key clients.
  • Conduct regular business reviews to enhance service and identify growth opportunities.
  • Drive client retention through proactive issue resolution and engagement.
Commercial Growth
  • Identify upsell and cross-sell opportunities to increase revenue.
  • Collaborate with sales and operations to develop strategic account plans.
  • Report on account performance and trends to guide decision-making.
Cross-Functional Collaboration
  • Work with internal teams to ensure seamless project delivery.
  • Provide client insights to inform product and service improvements.

Senior Account Manager
Experience & Skills Required:
  • 7+ years in account management or client services within manufacturing or engineering
  • Proven leadership experience managing teams and high-value customer portfolios
  • Strong commercial awareness with a results-driven mindset
  • Excellent communication, analytical, and problem-solving skills
  • Background in aerospace or precision engineering preferred
  • Degree in Business, Marketing, or related field desirable
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