Senior Account Manager

A leading chartered broker in Bristol is seeking a Senior Account Manager to manage a portfolio of complex commercial clients, many with premiums exceeding £100,000. Clients are primarily from sectors such as Manufacturing, Haulage, Construction, Property, and Retail.

The role involves overseeing the full insurance lifecycle-renewals, midterm adjustments, and servicing-while maintaining strong relationships with clients, insurers, and brokers. The successful candidate will also support the development of junior team members.

Key Responsibilities:

• Manage client portfolios and ensure high service standards
• Prepare renewal documentation and present risks to underwriters
• Negotiate complex cover and pricing with insurers
• Produce clear client reports with recommendations
• Handle invoicing, policy queries, and contract support
• Coach and support less experienced colleagues

Requirements:

• Proven experience in commercial/corporate insurance
• DIP CII qualified and above
• Strong technical knowledge and negotiation skills
• Excellent communication and organisational abilities

Benefits:

• Competitive salary and benefits
• Hybrid working
• Opportunities for professional development

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At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.