Senior Account Manager

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Role: Account Manager

Location:  London

ROLE MISSION

Working in partnership with our client, the Account Manager assists the team to create powerful and impactful Digital brochure content. Developing a one-to-one relationship; providing total client support, service and deliver best advice. Ensure all client requirements are met and all information is available.

THIS ROLE IS RIGHT FOR YOU IF...

You are someone who likes to work in close collaboration with clients and brands. You are entrepreneurial and relish the opportunity to be a part of something new and dynamic.

ABOUT THE TEAM YOU WILL BE JOINING

Reporting to the Senior Account Manager, the Account Manager is part of a 15-strong Client Service team providing total client support, to deliver exceptional service, work and overall satisfaction

WHAT YOU WILL BE DOING IN YOUR ROLE

• Understand the importance of brands and working within brand guidelines


• A deep understanding of the business; their needs, expectations and requirements in order to provide the best service and solution through close partnership with the client


• Effective project management through the full lifecycle using project governance as directed by the client – escalating issues and proactively resolving problems, managing project resource and making critical decisions


• The ability to drive and motivate a team and project through to successful completion


• Run account meetings and take responsibility for service levels and KPIs


• Work closely with clients to create strong concepts from initial briefing


• Work closely with designers to develop a brief from beginning to end


• Support client growth and projects.


• Working in a team of 15

WHAT SKILLS WILL HELP YOU BE SUCCESSFUL

• The ability to manage both individual and project workloads and identifying challenges and risks within them, along with the mitigation and solution


• Executional rigour, competent in multitasking and great organisational skills


• The ability to combine and translate complex material from different sources and contexts into stories and content that engage and resonate with target audience


• Competent in presenting and communicating ideas to clients


• The ability to clearly articulate your ideas 

• Multi-discipline experience across Print, Digital, immersive communication


• Growing client accounts

ABOUT OUR COMPANY

Many companies talk about having a unique and thriving business model, but the Inside Ideas Group truly does. This means that we have been named in the top 500 of the Financial Times fastest-growing companies in Europe 2018!

What IIG does is provide clients with dedicated, on-site agencies that are built from the ground up. These agencies live and work right at the very heart of our client’s organisation. Delivering precisely the skills and capacity they require, complemented by brand talent from our whole business on everything from planning to execution

This business model creates a truly entrepreneurial, fast paced, challenging and rewarding environment to work in!

OUR VALUES

We are a company built on our values; we have given you a brief overview below but would love to tell you more.

Be Ambitious – to succeed

Be Imaginative - to push the boundaries of what's possible

Be Inspirational - to do ground breaking work

Be always learning and listening - to understand

Be Results-focused - to exceed expectations

As an employer, we are committed to ensuring representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

[email protected]

Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations   
 

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.