Senior Account Manager

Orgvue is a leading organizational design and planning software platform that captures the power of data visualization and modelling to build more adaptable, and better performing organizations. HR, finance and business leaders use Orgvue for actionable insight and analysis that helps them make faster workforce decisions in a constantly changing world. 

Orgvue is used by the world’s largest and best-known enterprises and management consulting firms to visualize and confidently build the businesses they want tomorrow, today. The company is headquartered in London, with offices in Philadelphia, The Hague, Toronto, and Sydney. 

We are looking for a commercially minded Senior Account Manager with experience in organizational design, operating model transformation, or workforce strategy. We are happy to consider commercially minded candidates with a proven track record in a customer success role within a B2B SaaS organization who are looking to pivot into an account management role.

Role

In this role, you’ll be responsible for retaining and growing a portfolio of enterprise clients, partnering closely with senior stakeholders (CHROs, COOs, CFOs, Transformation Directors) to ensure Orgvue is embedded as a critical enabler of strategic change. You will be instrumental in aligning our platform and services to client transformation agendas, from M&A integration and cost optimization to operating model redesign and organizational agility.

This is a performance-based role that blends strategic consulting, relationship management, and commercial growth. Your success will be measured by license retention, expansion, and services revenue.

Responsibilities

• Serve as a strategic advisor to a portfolio of 12–25 enterprise clients, acting as the primary relationship owner up to board level.
• Partner with client executives and transformation leaders to shape roadmaps for organizational design and workforce transformation, leveraging Orgvue’s platform and services.
• Guide clients on their organizational maturity, advising on structure, headcount planning, role design, and capability alignment.
• Lead account planning, identifying cross-sell and up-sell opportunities across consulting services and platform usage.
• Facilitate executive-level business reviews, aligning Orgvue’s impact to client strategic priorities.
• Own end-to-end commercial management of accounts, including renewals, forecasting, pipeline growth, and contract execution.
• Collaborate with Customer Success, Professional Services, Product and Consulting Partners, and Alliances to deliver a seamless, strategic client experience.
• Navigate complex client organizations and influence diverse stakeholders to drive adoption and long-term value realization.

• 5+ years of experience in organization design, transformation consulting, or workforce strategy, ideally within a leading consultancy.
• Proven track record of driving account growth, renewals, and enterprise relationship management in a complex, consultative sales environment.
• Deep understanding of organizational design principles, operating model transformation, workforce analytics, and human capital strategy.
• Strong executive presence with experience managing relationships at CHRO, CFO, COO, and transformation director level.
• Demonstrated ability to translate transformation challenges into structured, data-driven solutions.
• Commercially astute, with confidence in forecasting, pricing, and negotiation.
• Familiarity with HR technology, organizational design tools, or workforce analytics platforms is highly desirable.
• Prior experience with the Orgvue platform is a strong advantage, but not essential.

• Hybrid working (2 days in London office)
• Private Medical Insurance (including Dental and Vision) and Life Assurance
• 25 days holiday (increasing to 30 days at a rate of 1 extra day per year)
• Employer pension contribution of 5% of your gross salary, if you contribute a minimum of 3%
• Season Ticket Loan
• Cycle to Work Scheme
• Wellbeing support: Sanctus Coaching, virtual fitness sessions, wellbeing webinars, annual wellbeing day

Here at Orgvue we promote individualism and a diverse workforce to build on our future success.