Senior account manager

Senior Account Manager: This is a fully remote role in the UK.

Want to manage the relationships of Park & Battery’s amazing clients? If you flourish when managing relationships, marketing projects, and account services, this role is for you.

If you have prior experience working in an agency environment, are a kind, passionate, and dynamic account person, and love to work for clients in a wide range of industries, you should apply! Job Description: In this role as a Senior Account Manager, you’ll have the opportunity to support the management of client relationships and projects with P&B’s key clients.

You’ll support the VP of Client Services by managing client relationships and expectations, working closely with the account services, strategy, and creative teams on project delivery, as well as writing briefs and managing project timings/plans.

You will also become an expert on your clients’ business models, needs, and future opportunities in order to drive new creative, strategic, and business development opportunities for the agency.

What you’ll do: Manage a portfolio of client engagements where you will be a true client partner and ensure an exceptional client service experience while delivering against agency revenue goals.

Manage engagements with clients through the development of creative briefs, project plans, status calls, etc.

Effectively and efficiently manage complex marketing projects from project brief to final delivery.

Facilitate and contribute to meetings and workshops.

Help identify and overcome obstacles from client challenges to agency processes.

Be a skilled brief writer who can act as a source of inspiration and knowledge on your clients’ brands, business models, and audiences for the benefit of creative and strategic colleagues.

Work closely with and act as the “connective tissue” on client projects with all agency departments, i.e., Strategy, Creative, Media, Content, etc.

What you’ll need: 5+ years of account management experience in an agency environment.

Excellent attention to detail and processes, and extremely organized.

A problem solver focused on looking for solutions.

Ability to work independently (yet collaboratively) in a remote environment.

Be a major team player, advocate, and friend.

A love for working in fast-paced, ever-changing agency environments.

Possess a great attitude, and always be learning, kind, and respectful.

A passion for award-winning ideas and creative with an ability to articulate why you like an idea or how it could be even better.

What we’d like to see: Experience working with marketing technology tools (marketing automation, CRM, content management, web analytics) Experience working with clients with complex business models/offerings and managing multiple projects simultaneously.

Previous experience working in B2 B or business marketing, especially in complex categories.

About Park & Battery: Park & Battery is a dynamic brand, marketing, and content agency dedicated to harnessing diverse perspectives to create clarity, empower action, and deliver outstanding outcomes for global brands and businesses.

We are an equal-opportunity employer, fostering an inclusive environment that welcomes applicants of all backgrounds.

Our team values kindness, commitment, and mutual respect, and we do not tolerate harassment, discrimination, or disrespect.