Senior Account Manager

Job DescriptionThe agencyMy client is a full-service event agency established in 2009, headquartered in central London's Soho district. Despite their London base, they've successfully executed events globally and garnered numerous accolades, ranging from Challenger Agency of the Year to the Grand Prix for C&IT Awards, particularly for their virtual endeavors.Their mission is to assist organizations in re-imagining their events, delivering experiences that resonate with today's business audience. They provide a comprehensive 360-degree service, spanning creative concept development to flawless execution. The organizational structure comprises three key departments: Client Management, Creative Studio, and Production, with capabilities for fully virtual, hybrid, and in-person event executions.They take pride in fostering an inclusive and enjoyable work environment. They encourage team bonding through regular meet-ups and operate various employee development programs.Their clients include the biggest names in tech, entertainment, and FMCG. Their reach extends globally, covering regions from Sydney to Dubai, Mexico City to New York, with the majority of their work focusing on the EMEA region. Roles and ResponsibilitiesOverseeing full end-to-end project delivery for mid to large scale projects, ensuring adherence to timelines and budget constraints.Coordination with internal teams and external partners to execute projects seamlessly, meeting client specifications and expectations.Build and sustain strong client relationships, serving as the main point of contact and managing communication throughout projects.Conduct post-project debrief sessions to gather feedback and ensure client satisfactionDevelop and manage project budgets, ensuring profitabilityHandle project payment schedules, invoicing, and supplier negotiations to optimize costs and maximise margins.Collaborate closely with Content and Creative teams to develop engaging content that’s both conceptually interesting and feasibleContribute to creative brainstorming sessionsWork closely with the production team to develop technical solutions and ensure seamless project execution.Lead new business meetings, presented credentials, and managed pitch processes for potential projects.Actively promote the agency's services and participated in industry events to drive organic growth and expand client base.RequirementsProficient in organization and time management.Capable of handling multiple project components concurrently.Skilled in managing relationships with internal teams, clients, suppliers, and contractors.Adaptable to various client needs and preferences.Demonstrates initiative and problem-solving skills.Effective written and verbal communication with keen attention to detail.Collaborative team player committed to meeting objectives and deadlines.Self-motivated and goal-oriented.Open to feedback and capable of providing constructive feedback to team members.Possesses a minimum of 5 years' experience in events management.Experienced in client liaison and successful event delivery across diverse client portfolios.Proficient in word processing, presentations, and spreadsheet software.BenefitsGenerous benefits package with enhanced leave, possibility for % of shares (dependent on performance), 25 days of annual leave. Full company benefit list will be made available for suitable candidates.