Senior account manager - ai saas/elearning

Senior Account Manager - AI Saa S/e Learning Fully Remote To £55k (DOE) + £10k OTE + benefits Embark on an exciting career journey with a leading provider of AI software solutions as they seek a talented Sr' Account Manager to join their dynamic team.

This fully remote role offers a competitive basic salary and an enticing £10k OTE, plus the chance to benefit from a host of company benefits.

As an Account Manager, the successful candidate will be instrumental in nurturing relationships with existing clients, ensuring they extract maximum value from the innovative AI software/Saa S platform.

Working closely with a diverse clientele and a supportive wider team of 11 AM's, this role offers the flexibility to work from anywhere, with occasional face-to-face training at the UK HQ and virtual team socials.

Key Responsibilities: Client Relationship Management: Serve as the primary point of contact for allocated enterprise clients (10-30 max), fostering strong, trust-based relationships.

Value Delivery and ROI: Demonstrate tangible ROI to ensure clients optimize their experience with the platform and see clear value Training and Upskilling: Conduct comprehensive training sessions to empower clients and enhance platform proficiency/usage Account Growth: Identify and capitalize on opportunities for upselling and cross-selling to drive revenue growth.

Client Advocacy: Advocate for clients internally to ensure their needs are met and satisfaction remains high/NPS scores are consistently high About You: Proven experience working in account management or customer success, within the Saa S/Software/Tech landscape.

Strong interpersonal and communication skills, with the ability to build rapport and trust with B2 B clients.

Prior experience working with SME and Enterprise clients specifically Excellent problem-solving and conflict resolution abilities, with a focus on delivering exceptional client experiences.

Self-motivated and results-oriented, with a passion for driving client success and satisfaction.

Experience working in a remote or virtual environment is a plus.

Knowledge/Experience of the b2b e Learning/training ecosystem Ready to take the next step in your career with AI software? Apply now and become part of a pioneering team dedicated to shaping the future of technology!