Senior Account Manager - Consumer Health

Do you:

• Have a passion for working in consumer health and wellbeing?


• Get excited pitching to media and building relationships with journalists?


• Want to be part of an award-winning team, working on campaigns for brands like Specsavers and ASICS? 

Then you might just be the Senior Account Manager we are looking for!

Golin is recruiting an ambitious Senior Account Manager to join our Consumer Health team. From using humour and entertainment to challenge the stigma around hearing loss, to developing a PE kit to empower girls to stay active, to partnering with a global superstar to encourage people to access mental health therapy - our work is bold, creative, culturally relevant and, most importantly, meaningful.

About the role:

We’re looking for a media savvy Senior Account Manager to join our Consumer Health team and work on leading consumer health and wellbeing brands. The ideal candidate will have excellent media relations expertise and contacts, particularly with consumer lifestyle, wellbeing and health journalists. The role involves counselling clients on media strategy, curating stories, managing a team to generate earned media coverage, managing high profile consumer campaign launches as well as managing a range of experts and influencers from KOLs to celebrity talent and conducting research projects.

This is a fantastic opportunity to work on well-known consumer health brands, playing a central role to deliver impactful earned-media strategies and award-winning creative campaigns.

Day-to-day responsibilities include:

• Develop impactful materials that are tailored to different audiences and ready for delivery


• Review others’ work and provide clear direction on how content may be improved


• Use your understanding of the media landscape to target journalists and strategies to gain the best cut-through when selling in, and share media knowledge with junior team members


• Manage client requests and troubleshoot issues were necessary; this includes advising and managing the team on what is required to resolve them, being the lead go-to person across all account activities


• Manage medium/larger projects from start to end, including effective time and project management, factoring in senior review, editorial and design


• Take personal responsibility for the day-to-day delivery of projects against agreed plans and budget, proactively flagging any changes or delays to clients with solutions


• Support senior leads in financial oversight and management of projects, including budget trackers, invoicing, budgeting and forecasting


• Seek out opportunities for organic growth with existing clients and support senior team in the development of new business pitches

What are we looking for:

• Experience at Account Manager or Senior Account Manager level in consumer health/wellbeing at a consumer or healthcare communication agency


• Highly skilled in generating media coverage in consumer health and lifestyle media


• Experience earning the confidence of clients and maintaining strong client relationships


• Experience developing content for consumer audiences including media materials


• Excellent organisational skills and ability to coordinate workload effectively


• Excellent verbal and written communications skills


• Understanding of and experience in contributing to new business and pitching


• Enthusiastic to learn new skills as part of a high-performing team

About Golin

We are a progressive public relations agency, designed to reach a profoundly diverse global market. We proudly reclaim and redefine PR at a time when earning attention has never been more important. Our progressive approach aligns earned first, data driven creative with the customer journey, to build relevance and deliver maximum impact for our clients.

With 50 offices around the world and 60 years of experience, ‘Go All In’ is our agency’s ethos and commitment to bravery over mediocrity. We Go All In, in everything we do. We are committed to Go All In for our people, offering a full benefits programme that builds a culture of happy people who are the best at what they do. We’re proud of the work we do, and even prouder when it is recognised by our peers. Over the last five years, we have been named ‘Agency of the Year’ ten times in a row and received many awards for our creative work. It’s a testament to our team’s excellent work and dedication to innovation and client service.