Senior Administrator

• Annual Salary: £28,000
• Location: Stratford, E15
• Job Type: Permanent, Full-Time (Monday to Friday, 2 days WFH)

Join a team at a leading provider of fire safety solutions, and play a pivotal role in maintaining our high standards of client service and operational excellence. This position offers the opportunity to work in a dynamic environment where your skills in administration and client management will be crucial to our success.

• You will be the first point of contact for our clients, handling inbound calls and responding to enquiries with professionalism and efficiency.
• Engage in a variety of tasks from booking jobs accurately in our system to supporting field staff and preparing important documentation.
• With your expertise in administrative duties, you will ensure compliance with fire safety legislation, manage contract budgets, and lead negotiations to secure new business opportunities.
• Your role will be critical in maintaining up-to-date records, managing documentation, and ensuring all processes are followed meticulously.

• A minimum of 3 years + experience in an administrative role.
• Proven ability to manage multiple tasks and prioritise effectively.
• Strong leadership and team management skills.
• Excellent report writing, analytical, and problem-solving skills.
• Proficiency in Microsoft Office (Outlook, Word, Excel) and CRM/booking systems.
• Exceptional communication skills, capable of explaining technical issues clearly and concisely.
• Self-motivated and well-organised, with a reliable and proactive approach.

• 20 days holiday plus bank holidays.
• Contributory Pension Scheme.

To apply for this Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position. Embrace the opportunity to grow professionally and make a significant impact in a leading organisation.