Senior Administrator

MUA Group is an independent electricity and gas distribution network operator, connecting homes and businesses to essential energy infrastructure. We’re also a regulated water and wastewater company, adopting water and wastewater networks across Britain.

Our mission at MUA is to help build better and more sustainable places to live and work, by adopting and operating multi-utility networks nationwide.

A day in the life of a Murphy Administrator

• Being a key contact for customers submitting completion data, reviewing the data submitted and issuing completion certificates confirming adoption of the network 


• Informing customers when they can raise invoices for completed connections, and processing the


• invoice upon receipt


• Maintaining information systems and trackers for recording completion data


• Seeking to understand business needs and demonstrating innovative ways to continuously improve.


• Promptly resolving customer enquiries and coordinating resolutions with input across different teams


• Ensuring our administrative processes are effective and efficient, enabling us to provide high-quality levels of service to all our clients and partners at all times


• Managing site inspection and auditing records and operation and maintenance records,


• Inspection and Auditing records.


• Adhoc duties to support the team and the wider business 

Still interested, does this sound like you?

• Experience in a Utility coordinator role in the construction or utilities industry would be advantageous but not essential 


• Clear communication and organisational skills


• Excellent IT skills, including Outlook, Word, and PowerPoint


• Demonstrable knowledge of Excel and the ability to enter, manipulate, and analyse data


• Experience in an IDNO or IGT, or relevant equivalent experience within the Utility sector, would be advantageous


• High level of attention to detail and the ability to self-manage your workload

What’s in it for you?

• 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service


• Discretionary annual bonus and annual salary review


• Above market rate contributory pension scheme


• Life assurance, health screening and enhanced sick pay


• Enhanced maternity and paternity pay and a maternity returners bonus


• Extra weeks holiday for all employees getting married and a wedding bonus


• Subsidised canteen facilities in core locations


• Dedicated and continued investment in your professional development


• Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc

About Murphy

Murphy is formally recognised as a sector leading employer, Platinum Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £3.3b and £39m Invested in environmentally friendly plant there really is #MoretoMurphy

If you are unable to apply via the usual process, please call Lorna Rhodes on 07801 960464  to discuss in more detail.  

Murphy is unable to employ anyone who does not have the legal right to live and work in the UK