Senior Agency Partner Manager

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

Summary Overview:

In this role, you will be responsible for nurturing relationships with partner agencies to further extend Trustpilot’s reach and achieve revenue goals. 

As well as collaborating with key internal stakeholders, you will be a trusted advisor, developing long-term relationships and success plans for our agency partners, ensuring that the maximum value is gained from Trustpilot products.

What you’ll be doing:

• Nurture existing relationships and create new partnerships with digital/ecommerce agencies


• Present and demonstrate Trustpilot’s proposition to the interested prospects


• Manage relationships with partners to build continued business success


• Be available to our partners to support both their needs and the needs of their clients


• Work with marketing and other key stakeholders to drive activity and events to create and nurture pipeline


• Be responsible for achieving established revenue goals through the development and education of Trustpilot’s partners

Who you are:

• You have experience and knowledge within E-commerce, online marketing, sales or equivalent. 


• Extensive experience in operating, building and maintaining relationships with agency partners


• Be commercially driven. Track record of consistently meeting and exceeding targets


• Strong collaborative skills with a proven track record of new business via partnerships


• Strong understanding of the ecommerce/SaaS space. Knowledge or relationships within the Shopify ecosystem are a bonus


• Ability to effectively present and educate at all levels from account managers to agency owners/executives on Trustpilot’s ethics, consumer and business propositions as well as partnership value proposition


• Proven ability to collaborate with marketing to deliver joint partner propositions and associated marketing programmes


• You are experienced in building and maintaining strong relations with multiple stakeholders


• Good communication skills

We are:

• Our sales teams are highly collaborative. We’re a great place to work if you enjoy seeing your contributions recognised


• Our culture is dynamic, and our employees grow as we do. You’ll have plenty of personal development opportunities thanks to our in-house L&D team and individual career mapping


• Creative thinkers. We want our employees to be creative and always champion new ways of working

What’s in it for you:

• A hybrid work set-up (3 days in the office, 2 days remote)


• Competitive base salary with an uncapped commission structure + company bonus


• 25 days holiday per year, increasing to 28 days after 2 years of continuous employment


• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community


• Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist


• Pension and life insurance


• Health cash plan, online GP, 24/7, Employee Assistance Plan


• Full access to Headspace, a popular mindfulness app to promote positive mental health


• Paid parental leave


• Season ticket loan and a cycle-to-work scheme


• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for


• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials


• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more
  Independent financial advice and free standard professional mortgage broker advice (worth £495 in waived fees)

Still not sure?

We want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!

#LI-Hybrid #LI-KW1