To assist in the configuration, development, and maintenance of Yardi and other related software across GenII’s offices, maximising the value of these global platforms, within a control-based environment.
To maintain and develop relationships with the client team and clients and to promote the positive image of GenII through the professional application of our services and knowledge via the use of these global platforms.
What you’ll be doing
Take ownership of data remediation, migrations to, and efficient output automation, of Yardi and other related global platforms
Working closely with the clients to understand complex structures, collaboratively supporting our clients and client facing teams from a system structuring and setup perspective
You will be involved in the onboarding of new clients, take ownership of building reporting outputs and parameterization of various applications
Identifying, analysing and specifying all kinds of upcoming platform changes and options
You will be involved in the preparation, execution and testing of system releases
Client focused with an ability to work in a fast paced, high pressured work environment
Act as a point of reference for the global Real Estate and Real Estate Funds business to answer and resolve issues/queries related to the use of the Yardi and other platforms under your team’s remit
Keeping abreast of system releases affecting the future efficiencies and functions of the platform to ensure that best practice and working methodology are implemented into standards and procedures
You will be involved in data integrity monitoring to ensure all client and investor static data is captured, recorded and accurate in all core platforms used by the business
Pro-actively take on additional responsibilities and tasks as required by your line manager and the Client Service Applications team
Contribute to on-going discussions on operational process and best practices; document and implement process improvements.
Prioritising own and others (where appropriate) workloads and projects ensuring that deadlines are met
Provide input to establish plans for new client setup and transitions
Dealing with matters and queries in a timely manner
Responsible for participating in appropriate projects and initiatives
Attend and constructively contribute to Client Service Applications and other internal committees/meetings as required from time to time
Take responsibility for providing system usage MI to key stakeholders within the business
Develop client relationships, playing a key role in business development through system demonstrations and discussions with other Yardi Subject Matter Experts
The ideal background for this role:
1-2 years’ relevant finance industry experience in Real Estate/Real Estate Funds
Strong accounting/bookkeeping experience with an understanding of client/investor reporting outputs and a drive to automate/improve processes
Hands on experience with bespoke report writing and output automation (via systems or Excel)
Understanding of GDPR and risks associated with personal/sensitive data
Candidates must have/studying towards a bachelor’s degree in either of the following or related fields: Accounting, Finance, Information Systems; ACA or ACCA
Candidate must either have similar relevant experience in accounting application support, or a strong Yardi business user with a mindset of automation and a willingness to learn and grow into the role
Previous experience with Yardi (or similar system) projects, configuration, implementation, migration, and ongoing development ideal but not a prerequisite for a candidate with the correct mindset, approach or other relevant experience
Role Location/Hybrid Schedule
This role is based in either of our Southampton, Jersey, London or Luxembourg offices. Although the nature of most of the roles within Gen II cannot be classed as totally flexible, there is scope in some cases for a form of Agile Working. The different ways in which Agile Working can be undertaken is dependent on the demands and needs of the business, the office space available and the individual’s preferences and circumstances.
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