Senior Application Support Specialist - Finance Systems

Senior Application Support Specialist - Finance Systems

Package: £75,000 - £90,000 + 10% bonus + 9% Pension Contribution + Private Medical

Location: London (hybrid working)

My client is a rapidly growing FTSE250 international organisation offering a range of solutions to the global Professional Services sector. They are seeking a Senior Application Support Specialist - Finance Systems to lead the support, enhancement, and optimisation of their finance systems as part of the Application Support function, with primary focus on Sage Intacct and Concur.

The Role

• Serve as the technical and functional expert for their financial applications within a collaborative team environment, ensuring system reliability, process efficiency, and regulatory compliance whilst supporting business growth and operational excellence
• Working closely with the Application Support team, Finance stakeholders, and Software Engineering team, you will bridge the gap between business requirements and technical implementation, driving continuous improvement of their financial technology capabilities within their Microsoft-centric, Azure-native environment
• Collaborate with cross-functional teams to gather, document, and analyse business requirements for financial system enhancements and solutions
• Proactively identify opportunities to enhance financial workflows and system usage, contributing to continuous improvement initiatives
• Lead finance technology projects, offering subject matter expertise and supporting successful delivery within agreed timescales and budgets
• Lead the implementation of new features, system upgrades, and customisations, ensuring comprehensive testing, validation, and minimal disruption to business operations
• Support integration projects between Sage, Concur, and other business systems, working with the Software Engineering team and existing Workato platform
• Deliver training sessions for new Finance team members and provide ongoing user support across all system functionality
• Contribute to Application Support team knowledge base and participate in cross-training initiatives with other Application Specialists

The Person

• Technical system experience of Sage Intacct and Concur, including maintenance, upgrades, configuration, and optimisation (beyond standard user-level experience)
• Demonstrated experience of leading system upgrades, integrations, and implementations in finance environments
• Strong Microsoft Office 365 suite knowledge, particularly Excel and PowerBI for data analysis and reporting
• Understanding of system integration concepts and experience working with middleware platforms
• Demonstrated organisational and project management skills with ability to manage multiple initiatives simultaneously
• Strong appreciation of accounting principles, financial operations, and regulatory compliance requirements

Based at their London HQ, the role supports hybrid working with 2 days per week home-based once you are up-to-speed.

This is a fantastic opportunity to join a leading organisation at an exciting time with genuine opportunities for career development and progression. Alongside their attractive salary, they also offer a very generous pension contribution, private medical, the ability to 'buy and sell’ holidays and a share incentive plan.

If you feel you have the qualities our client is seeking, please forward your CV and covering letter indicating your current package to Ian Miller at GEM Partnership or for a discreet conversation call our Peterlee office.

GEM Partnership is acting as an employment agency on this vacancy.