Senior Associate - Payment Systems Supervision

Job title: Senior Associate – Payment Systems Supervision
Department: PSR - Payment Systems Market Interventions

• Salary: National (Edinburgh and Leeds) ranging from £53,800 to £59,800 and London from £59,200 to £69,000 (salary offered will be based on skills and experience)

• This role is graded as: Senior Associate - Regulatory - PSR

• Your external recruitment contact is Raimonda via [email protected]

• Your internal recruitment contact is Katie via [email protected]

• Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

About the PSR and team 

Every time anyone uses a cash machine, transfers money, uses contactless, or gets paid, they use a payment system. Payment systems are always evolving and the PSR is here to make sure they work well for everyone. Follow this link to find out more About The PSR.

The PSR is an independent economic regulator led by interim Managing Director, David Geale – who is also FCA Executive Director, Payments and Digital Finance. Operationally the PSR is currently an independent subsidiary of the Financial Conduct Authority (FCA), however in March 2025 the Prime Minister announced that the PSR would be consolidated into the FCA, a pragmatic next step in simplifying regulation of payments. This transition will likely take some time and will follow a Government consultation, although the Government has already been clear that payment systems must continue to be effectively regulated. For the time being, therefore, the PSR continues to focus on delivering its important and impactful programme of work, collaborating closely with the FCA.

The Payment Services Market Intervention Department (PSMI) you are applying to join will ultimately move into the FCA when the new legislation takes effect. Candidates should be aware, therefore, that there may be changes to their responsibilities as consolidation into the FCA progresses. 

The PSMI division helps maintain confidence in UK payment systems through supervision, monitoring and enforcement. The division monitors compliance, addresses emerging risks and drives better outcomes for users of payment systems.

The Supervision team oversees key payment systems, including Faster Payments, LINK, Visa, Mastercard and, following legal cutover, systems such as Open Banking. Supervision plays a vital role in managing regulatory relationships, assessing market developments and ensuring regulatory interventions deliver positive outcomes.

Role responsibilities

• Managing the active supervisory relationship with one or more payment system operators designated to the PSR’s oversight

• Contributing to the development and continuous improvement of the PSR’s supervisory approach, including by identifying emerging risks, lessons learned and opportunities to enhance effectiveness

• Building a clear understanding of supervised firms, including their operating environments, business strategies and governance arrangements

• Using this understanding to contribute to robust regulatory assessment and the delivery of improved outcomes for users of payment systems

• Building effective working relationships with key internal stakeholders and teams whose work is material to supervision

• Contributing to FCA consolidation planning and approach to supervision post legal cutover

• Promoting a culture of collaboration, inclusion and learning within the Supervision team, acting as a role model for PSR values and behaviours

Skills required

Minimum:

• Relevant experience in casework, compliance and/or stakeholder relationship management roles within a supervisory, monitoring or regulatory environment

• Experience operating in a role requiring significant internal and external engagement or influence

• Ability to analyse complex information, identify key issues and produce clear, well-reasoned written outputs including recommendations   

Essential:

• A demonstrable understanding of supervision and the role it plays in delivering effective and proportionate regulation

• Casework experience, gained through a compliance or supervisory function

• Experience developing and maintaining strong, effective relationships, with the ability to influence, negotiate and collaborate across organisations

• Ability to communicate clearly and persuasively, both verbally and in writing, on complex issues

• Evidence of sound judgement, decision making capability and resilience when faced with difficulty

• A proactive and organised approach to work, with the ability to prioritise effectively and manage competing demands

• Effective project management and planning skills, including the ability to meet expected standards and deadlines

Benefits

• 25 days annual leave plus bank holidays

• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary

• Private healthcare with Bupa, income protection and 24/7 Employee Assistance

• 35 hours of paid volunteering annually

• Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors) 

• A flexible benefits scheme designed around your lifestyle

For a full list of our benefits and our recruitment process as a whole visit our benefits page.

Our values and culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

Disability confident: our hiring approach
We’re proud to be a Disability Confident Employer and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.

Useful information and timelines

Timeline:

• Job advert closes: Midnight, 22nd June 2026

• CV Review/Shortlist:  24th June 2026

• Interview: w/c 29th June 2026

• Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time. 

 Want to learn more before applying?

Join our upcoming webinar on Tuesday, 16 June 2026 from 13:00 to 14:00, to hear directly from our hiring team about this role, our company culture and what we’re looking for in the ideal candidate.

Webinar Details:

Tuesday, 16 June 2026 from 13:00 to 14:00,

Microsoft Teams meeting

Join: https://teams.microsoft.com/meet/353601493804443?p=in4Hmyf3qgH4WrNHlA

Meeting ID: 353 601 493 804 443

Passcode: Mf7QK7Bm

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