Senior Benefits Specialist

About the Team

About the Role

As a Senior EMEA Benefits Specialist at Miro, you will play a critical role in managing and optimizing our benefits programs across multiple EMEA countries. You will leverage your expertise in multi-country benefits, vendor management, and data analysis to ensure our programs remain compliant, competitive, and aligned with employee needs. This role is essential for maintaining a high-quality employee experience while providing actionable insights to support business decisions. You will act as the primary benefits expert for EMEA, balancing operational excellence with strategic thinking.

What you’ll do

• Own the administration and compliance of EMEA benefits programs, including health, wellness, retirement, and other employee benefits


• Conduct regular benchmarking and market analysis to ensure benefits offerings remain competitive, cost-effective, and aligned with industry best practices


• Manage relationships with vendors and brokers to ensure high-quality service, resolve escalations, and drive continuous improvement


• Respond to employee inquiries and sensitive situations with empathy, accuracy, and professionalism


• Collaborate with HRBPs, Payroll, Finance, and Legal to ensure seamless operations and cross-functional alignment


• Monitor regulatory changes across EMEA countries and recommend program updates to maintain compliance and relevance


• Develop and execute communications to engage employees and increase awareness and utilization of benefits programs

What you’ll need

• Bachelor’s degree in Human Resources, Business, or a related field


• 5+ years of experience managing benefits in multiple EMEA countries, ideally in a global SaaS or technology company


• Strong knowledge of multi-country benefits regulations, statutory requirements, and cultural nuances


• Experience managing multiple vendors and brokers, including practices in data sharing, bill payments and issue escalations


• Excellent organizational skills with a proven ability to manage competing priorities and complex workflows


• Strong analytical skills, with experience working with large datasets to generate actionable insights


• Exceptional communication and interpersonal skills, with empathy for employees in complex situations


• Collaborative mindset and ability to build strong working relationships across People and business functions

What's in it for you

• Competitive equity package


• Health insurance for you and your family


• Corporate pension plan


• Lunch, snacks and drinks provided in the office


• Wellbeing benefit and WFH equipment allowance


• Annual learning and development allowance to grow your skills and career


• Opportunity to work for a globally diverse team