Senior Billing Specialist
Redhill, Surrey
Full-Time, Permanent
£40,000 to £50,000 per annum, DOE
Senior Billing Specialist
Are you an experienced professional in billing? Do you excel in leading processes, resolving challenges, and delivering exceptional service? Weâre hiring a Senior Billing Specialist on behalf of our client, a global leader in satellite communications and IT solutions.
About the Role
As a Senior Billing Specialist, you will help to oversee the UK airtime billing operations, manage a skilled team, and act as the go-to expert for billing systems and processes. This is a pivotal role in ensuring the accuracy, efficiency, and compliance of the monthly billing cycle while supporting internal and external stakeholders.
Key Responsibilities
⢠Help to lead the UK Airtime Billing team, ensuring day-to-day operations run smoothly.
⢠Oversee the monthly billing cycle, including validation and issuing of invoices.
⢠Ensure all billing data is accurate and up to date within systems like NIBS and INSIGHT.
⢠Handle provisioning requests such as activations, deactivations, and service changes.
⢠Produce analytical billing reports for senior management and key stakeholders.
⢠Resolve queries and manage escalations, ensuring timely and satisfactory outcomes.
⢠Collaborate with customers, suppliers, and internal teams to meet business objectives.
⢠Provide training and support on billing systems to internal and external teams.
About You
Youâll be an accomplished professional with a strong background in telecom or airtime billing and a proven track record of managing processes and teams. Youâll have excellent analytical skills, be detail-oriented, and thrive in a dynamic environment.
Must-Have Skills and Experience:
⢠Proven experience in airtime billing, telecom billing, or similar roles.
⢠Team management or leadership abilities.
⢠Advanced proficiency in Microsoft Excel (pivot tables, charts, and lookup functions).
⢠Exceptional attention to detail and a proactive approach to problem-solving.
⢠Excellent communication and interpersonal skills.
⢠Ability to prioritize tasks, multitask, and meet deadlines under pressure.
Desirable Skills:
⢠Knowledge of SQL, Access, or similar database systems.
⢠Experience in satellite communications or telecom sectors.
⢠Familiarity with ERP systems such as Navision or Great Plains.
£40,000 to £50,000 per annum, DOE
Monday to Friday, 9am to 5.30pm.
Office based then hybrid option after probation period.
Salary :
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