Senior Business Analyst

As the UK’s largest water company, we are taking action for a new world of water - fixing the problems of today, and building resilience for tomorrow.

The Senior Business Analyst will conduct Business Analysis-related project work, support the Lead BA with Portfolio management, coach, mentor, and quality assure BA’s work within the portfolio. Working with the Business areas within their domain to identify & define opportunities for improvement and deliver change successfully.

What you’ll be doing as a Senior Business Analyst

• Build strong relationships and communicate clearly and consistently with stakeholders.
• Accountable for the management of risk in respect of analysis deliverables and the overall requirements position of a project or programme assignment.
• To have a customer-centred outlook, working closely with business areas and Business Analysts on the opportunities, guiding and positively challenging preconceptions and driving collaboration across teams to optimise opportunities within their domain.
• Supporting Project Leads and teams to prioritise and make decisions.
• Contribute to the continuous improvement of the Community, helping lead the adoption of agile principles, practices and cultural changes to improve how Thames Water delivers change across the organisation.
• Acts as the escalation point for Business Analysts in projects and other project stakeholders for all Business Analysis activities and deliverables, facilitating discussions to agree a common understanding for resolution and remedial action planning.
• Provide Quality Assurance for Business Analyst deliverables and overarching service offering
• Experience in working in both Agile and Waterfall delivery methodologies

Base location - Hybrid, 2 days a week in the office- Clear Water Court. (with some additional travel to sites as needed)

Working pattern - Monday to Friday, 36 hours.

What you should bring to the role

• BCS Diploma or Equivalent
• Extensive experienceworking in a Digital Business Analysis project environment.
• Some Portfolio management for incoming project ideas.
• Experience in managing teams of Business Analysts
• Experience in coaching and mentoring others.
• Ability to present information clearly and succinctly at varying levels of the organisation with emphasis on simplifying complex business and technical concepts.
• Adapt to managing stakeholder expectations.

What’s in it for you?

• Competitive salary from £50,000 to £65,000 per annum, depending on experience.
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.