The role 

As a Senior Business Analyst at Kainos, you’ll play a critical role in ensuring that the solutions we deliver meet the real needs of our customers and their users. 

You’ll work closely with delivery teams, product colleagues, and clients to understand complex business needs, articulate problems clearly, and design cost-effective digital solutions that make a tangible difference. 

Sitting between business and technology, you’ll translate ambiguity into clarity - helping teams move forward with confidence, purpose, and shared understanding. 

What you’ll be doing 

• Leading analysis activities to ensure solutions meet user and business needs 

• Articulating problems and processes clearly to both technical and non-technical stakeholders 

• Facilitating workshops and discussions to drive alignment and decision-making 

• Translating business requirements into clear, actionable user stories 

• Managing and refining backlogs to ensure priorities and value are well understood 

• Modelling as-is and to-be business processes to support change and buy-in 

• Supporting delivery teams to design cost-effective, high-quality solutions 

• Building trusted relationships with stakeholders and delivery teams 

• Working within commercial and delivery constraints while maintaining quality 

What we’re looking for 

• Experience delivering bespoke software in agile teams for external clients 

• UK public sector or healthcare experience (essential) 

• Strong understanding of the full delivery lifecycle, from analysis through to live service 

• Excellent stakeholder management skills, with confidence to challenge constructively 

• High-quality user story writing and backlog management experience 

• Strong business process modelling and facilitation skills 

• Broad understanding of business and technology, with awareness of industry trends 

• Comfortable working to tight deadlines in complex environments 

• Experience working in multi-disciplinary delivery teams