Senior Business and Systems Analyst

Role Purpose

Working within a tech -driven MGA, this role
requires someone who not only has a strong grounding within the London Market
sector but is also comfortable working within an Agile framework. The Business
Analyst will act as the bridge between business stakeholders and technical
teams, translating complex requirements into actionable deliverables. This
individual will thrive in a fast -paced environment, take ownership of their
work, and be prepared to “roll up their sleeves” to ensure successful project
delivery.

Requirements

Key Responsibilities: 

• Collaborate
  closely with business stakeholders, underwriters, operations, and
  technology teams to capture, analyse, and prioritise requirements.
  
• Translate
  business needs into clear user stories, acceptance criteria, and process
  flows within an Agile delivery model.
  
• Facilitate
  workshops, stand -ups, sprint planning, and retrospectives to support
  ongoing product and project delivery.
  
• Work
  with developers, testers, and product owners to ensure requirements are
  understood, implemented, and validated against business goals.
  
• Identify
  process improvements and opportunities to enhance digital workflows,
  underwriting platforms, and operational efficiencies.
  
• Ensure
  alignment between business requirements, system design, and London Market
  compliance/regulatory standards.
  
• Assist
  with data mapping, systems integration, and UAT planning/execution.
  
• Proactively
  flag risks, dependencies, and blockers to keep delivery on track.
  

Key Skills & Competencies:

• Strong
  knowledge of London Market insurance operations, products, and processes.
  
• Experience
  with Technical documentation, such as UML, Data modelling, etc.
  
• Proven
  experience working within Agile methodologies (Scrum/Kanban), with
  hands -on involvement in ceremonies and artefact creation.
  
• Excellent
  stakeholder engagement skills, with the ability to communicate effectively
  across technical and non -technical audiences.
  
• Analytical
  mindset with the ability to break down complex problems into structured,
  actionable steps.
  
• Strong
  documentation skills, including process maps, user stories, and functional
  specifications.
  
• Self -starter
  attitude with a proactive, problem -solving approach.
  
• Adaptable
  and resilient in a fast -moving, evolving business environment.
  

Qualifications & Experience:

• 5+
  years’ experience as a Business Analyst within the London Market insurance
  sector.
  
• Demonstrated
  track record of delivering change in Agile environments.
  
• Experience
  with insurance technology platforms, data integrations, and digital
  workflows.
  
• Familiarity
  with tools such as Microsoft Azure DevOps, Confluence, and process mapping
  software (e.g., Visio, Lucidchart).
  
• Relevant
  BA or Agile certifications (e.g., BCS, IIBA, CSM, SAFe) desirable but not
  essential.
  

Key Relationships:

• Internal:
  Senior Management, Underwriting Team, Technology, Data, Analytics,
  Operations, Compliance, Finance.
  
• External:
  Brokers, Clients, Insurers, Regulatory Bodies, Vendors.
  

Benefits

• Competitive base salary (range between £80,000 - £100,000).
  
• Hybrid working model.
  
• 28 days of annual leave plus all standard UK holidays.
  
• On -site gym and shower facilities.
  
• Salary exchange scheme for Private pension.
  
• Tech allowance for home office.
  
• Income protection insurance.
  
• Enhanced life insurance.