Senior Business Process Analyst / Lead

My well established, market leading Client is urgently recruiting for a Senior Business Process Analyst or Lead to drive end-to-end transformation through process redesign, governance, and change initiatives. You'll lead critical efforts to enhance efficiency, implement transformation roadmaps, and manage change across Agile and Waterfall projects - championing both iterative and phased delivery models.

• Lead cross-functional process improvement across departments, leveraging Lean, Six Sigma, BPMN, and reengineering principles

• Design and deliver change initiatives, creating engagement strategies, communication plans, and training for smooth adoption.

• Plan, track, and implement Agile and Waterfall projects, tailoring approaches to project contexts:

  • Agile: Sprint planning, backlog refinement, stand-ups, retrospectives; translate requirements into user stories and acceptance criteria

  • Waterfall: Structured scope definition, BRDs/FSDs, change control processes, impact analysis, documented stakeholder sign-off

• Facilitate Agile transformation programs, including pilot execution, tool selection (e.g., Jira, Trello, Asana), and scaling best practices

• Manage stakeholder alignment in both methodologies, balancing evolving needs with governance and timelines

• Develop metrics and KPIs, leveraging Agile/delivery metrics (velocity, cycle time) and traditional milestones

• Support change management, facilitating cultural shifts and leadership engagement, using models like Lewin's 3-step

• Proven experience in business transformation, process optimisation, or operations strategy.

• Proven experience driving change initiatives and transformation programs (e.g., process re-engineering, digital transformation, organisational change).

• Hands-on delivery in both Agile and Waterfall would be a distinct advantage:

  • Agile: Scrum/Kanban frameworks, backlog management, user-story creation, sprint ceremonies, retrospectives.

  • Waterfall: Formal requirements gathering, BRD/FSD, scope control, change-control governance.

• Expertise with process mapping tools (Visio, Lucidchart), Agile tools (Jira, Trello, Asana), reporting and analytics (Power BI, Tableau) would be a distinct advantage.

• Exceptional stakeholder management, facilitation, and communication skills.

• Bachelor's degree in Business, Engineering, or related field; MBA or Lean/Six Sigma certification highly desirable.

This role is INSIDE IR35, it will be 3 days a week on site in London, please ONLY send your CV if you feel you have the skills / experience and are happy with the terms - This is a great role with a fantastic Client.