Senior Case Advisor

Salary: £43,848- £45,948 per annum (Inclusive of 10% market supplement)

Hours per week: 37 hours

Fixed term: 12 months

Interview date: to be confirmed following shortlisting

Join our HR case management team and play a pivotal role in addressing and resolving employee relations issues!

Our HR case management teams are dedicated to providing professional HR advice and expertise to managers and schools, using a proactive approach to interpret employment law and internal policies.  

As a Senior HR Case Adviser, your goal will be to expedite decision-making and resolve cases efficiently, benefiting both the council and schools. You will provide expert advice on complex employee relations, support council changes, liaise with legal teams, mentor staff, communicate policy changes, and engage with stakeholders to ensure effective HR management and compliance with employment laws.  

This is an excellent opportunity for someone with a CIPD Level 5 intermediate certificate in Human Resources, extensive workforce experience, and in-depth knowledge of employment law and local government practices. If you have a talent for influencing others, building relationships, and thriving in a dynamic environment, we want to hear from you!

This position comes with a 10% market supplement payment. All market supplement payments are subject to review on an annual basis.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details 

Helen Strong, Employee Relations Service Manager at [email protected].

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application criteria

Please download and read the role description and person specification carefully before you apply.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.