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Senior Claims Adjuster - FI & D&O

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Job Description - Senior Claims Adjuster - FI & D&O

New Vacancy - Senior Claims Adjuster - FI & D&O
Lloyd's Syndicate
London / Hybrid

I am currently partnered with a leading Syndicate who are seeking a Senior Claims Adjuster to join their FI & D&O team.

This role will be handling FI and D&O Claims from global jurisdictions including the US, Australia, Canada, Europe and more from notice to settlement. The portfolio is made up of lots of primary lead business, and sits in the complex team.

My client is looking for someone with strong Claims experience within these lines, from a London Market/Lloyd's view. They can also consider Solicitor too.

Key Responsibilities

  • Complex Claims Management: Leading the handling of high-value, complex Financial and Specialty Markets claims, ensuring they are managed efficiently and resolved in line with policy terms and internal claims principles.
  • Specialist Focus: Managing a diverse portfolio of multi-jurisdictional financial institutions (FI) and management liability (ML) claims, offering broad exposure to complex and cross-border matters.
  • Strategic Contribution: Supporting the delivery of the wider claims strategy and contributing to the achievement of overall business objectives.
  • Underwriting Collaboration: Working closely with underwriting teams to support client retention and new business opportunities, including participation in meetings with key clients and brokers.
  • Coverage Investigation: Analysing complex coverage issues, including those with wider market implications, to ensure liability aligns with contractual obligations and policy terms.
  • Dispute Resolution: Managing high-value and contentious claims, driving commercially sound and efficient resolutions.
  • Stakeholder Engagement: Developing strong relationships with internal stakeholders and external clients to ensure effective claims support and service delivery.
  • Legal Oversight: Instructing and managing external legal advisors, reviewing coverage and defence strategies, and constructively challenging advice to shape claims outcomes.
  • Leadership & Mentoring: Acting as a technical point of reference for junior claims professionals, providing mentoring, guidance, and support for their development.
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