Senior Claims Adjuster - Financial Lines

New Vacancy - Senior Claims Adjuster - Financial Lines
Lloyd's Syndicate
City of London

I am currently partnered with a leading Lloyd's Syndicate who are seeking a Senior Claims Adjuster to join their growing team.

My client is looking for a Senior Claims professional with 7+ years handling Financial Lines Claims including but not limited to; PI, FI, D&O, Cyber. US Claims experience and ECF2 knowledge is essential for this role, and the ideal candidate will come from a Syndicate or Law Firm environment.

Key Responsibilities

• To adjust, settle, and manage claims arising under underwritten policies in accordance with agreed authority limits and in line with the Company's Claims Management Policies, Procedures, and associated guidance, including the Claims Philosophy and Reserving Protocol.
• To proactively and efficiently manage the Company's claims exposure in line with the prevailing legal and regulatory environment.
• To protect the Company's financial interests by ensuring the validity of claims payments and the maintenance of appropriate reserving levels.
• To provide customers with a prompt, efficient, and professional service, ensuring compliance with Treating Customers Fairly principles.
• To communicate claims developments, emerging trends, and material losses to relevant stakeholders, as appropriate.
• To ensure effective interaction between Claims Management and all relevant internal stakeholders.
• To ensure claims handling activities comply with the Company's claims philosophy, minimum standards, and individual claims authority limits.
• To ensure claims submitted via paper or electronic means are handled promptly, efficiently, and within agreed service levels from notification through to conclusion.
• To appoint, instruct, and manage service providers, including the development of appropriate strategies for claim resolution.
• To liaise with brokers, co-insurers, and customers on claims-related matters.
• To ensure claims records maintained on internal systems are accurate, complete, and up to date, including the effective management of individual workflows through electronic claims platforms.
• To work closely with Senior Management and Underwriting representatives to support the smooth operation of the business and ensure effective communication across all areas.
• To undertake and support claims management activities including, but not limited to, open claims reviews, reserving analysis, reinsurance analysis, reinsurer liaison, and other projects as reasonably requested.
• To participate in relevant professional, technical, and career development training, both internally and externally.
• To carry out any other duties of a similar nature reasonably requested, consistent with the skills and expertise of the role, subject to periodic review and consultation.
• To liaise with related internal functions to support effective claims management, including Underwriting, Actuarial, Risk Management, Finance, and Compliance.
• To attend internal meetings and committees as required.